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What a beautiful place! The first thing I said to my wife when we got into the room was, “I want my bedroom to be like this!” It is so beautifully decorated and well-kept. We arrived extremely early and were allowed to check-in early and have breakfast (cannot say that this is the norm, and should be an expectation, this is just our experience). The bath is lovely and the water-pressure from the shower is amazing…..possibly the best shower I’ve had! We appreciated how close it is to the National Park and the Grand Canyon. The staff were very helpful and so welcoming. We managed to book all of our excursions through the hotel and all of our questions (of which there were many!) were answered. If I were to revisit Zhangjiajie, I would stay at this hotel without hesitation. Oh, and a special thank you for collecting us from the train station!

Very friendly hosts who helped us organise all activities. Great location with a market outside every evening and walking distance from the main park entrance. Would definitely recommend this place for people visiting Zhangjiajie National Park.

Girls on reception helped us plan our route in the park, gave us a map and highlighted the most important points, and also helped us book the tickets. They are extremely competent and speak good English! I recommend following their guidance and responding early if they try to reach out to you before your trip - it's important to book your tickets in advance, since the park and it's whereabouts are really crowded even on weekdays. We liked the design of our room and the hotel lobby - it's a nice place to be in :)

The location is great, and it’s very convenient to get around. The hotel has a fashionable design, is very clean, and is well-equipped. It’s a nice place to stay.

The stay was awesome, room was very clean and location is comfortable. There is a lot of restaurants and shops nearby

Absolutely fabulous stay! The room was clean, modern, with cozy beds and soft pillows. The facilities were great — auto-flush toilets, excellent A/C, and refreshing showers. The location is super convenient, just a few minutes’ walk from the East Gate. Scott, the manager, speaks excellent English and gave really helpful advice on routes and tickets to explore Zhangjiajie efficiently. Highly recommended!

Modern, clean room Friendly staff Location Amazing price-quality

very unique hotel compare with international brand. room condition very good. staff very hospitable. location very good.

This is an exceptional property, their staff is top class and the only complaint I have is that they are not rated higher. They went above and beyond in their service and more than once their staff (mufeng) gave us advise about our itinerary that saved us a lot of time and money. The property is very well maintained and managed. Has a full fledged gym and washer dryer available for guests to use. Not only you don’t pay hefty hotel laundry charges but the butlers actually help to pick up and deliver your laundry back at room for no charge. Hotel Area is huge, rooms are good sized, with luxurious amenities, Pool is great - cool and clean - my family used it and didn’t mind that it was outdoors. There is a lively environment around the pool as guests sit out late evening chatting and enjoying, it’s good to soak in. Location is perfect - It is very close to national forest park, Grand Canyon, lake Baofeng and yellow dragon caves. Certainly helped save upto an hour in driving. Another thing of note is their spa - exceptional service and quality of massage. It is more pricey than the shops outside but you get what you pay for with outside by road spas. If you want a truly memorable relaxing spa experience this is the one. I had an ear cleaning, a body massage and a foot massage! Breakfast is good, first time I’ve seen pricing based on height / age - very unique. We had lunch and dinner just outside the hotel there are great local cuisine restaurants. They had a check in gift for kids which my son loved getting. I can’t fault the property specially after the experience I had at another property in same town! They helped me out with translation and support when I needed it most! Pls don’t get fooled by some other 9.9 rated properties in the area, read your reviews carefully and go with brand name properties. I chose Hilton and honestly felt I was at a world class property living up to the Hilton brand name!