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As I said in the first part of this review, the communications between the front desk and housekeeping was poor. This is a "Customize" your room cleaning hotel. When I asked for fresh towels and garbage to be removed, the front desk wrote it down confirming my request. When I returned that evening nothing had been done. I had to take my own garbage out and dump it. Because I had eaten in my room the prior evening, I had food related garbage that I did not want in the room - avoid rodents. And I ended up going without the extra washcloth and fresh towel I needed by the end of my 5th day in the hotel. Stay was not cheap. So I was surprised by this lack of attention to detail. They should have realized I was a longer term stay and paid better attention.