Skip to main content

Five-Star Hotels in Surabaya

Find the five-star hotels that appeal to you the most

The best five-star hotels in Surabaya

Check out our pick of great five-star hotels in Surabaya

Filter by:

Review score

The Westin Surabaya

Hotel in Wiyung, Surabaya

Featuring free WiFi throughout the property, a sun terrace with a swimming pool, fitness centre and bar, The Westin Surabaya is situated in Surabaya.

M
Munteanu
From
Romania
This was one of the Best Hotels I stayed. The room was nice , great bed and pillows, our houskeeper, Sandy, he was just the best, he made our stay more personal&familial by writing letters and making dolls from towls, very careful, all clean always, but in all all the personal of the hotel is veey kind and helpful, the hotel smells good and the breakefast waa the most varied and tasty, maybe the best we ever had, and also the Magnolia restaurant was great, best Salmon I ate. You have fine dining feeling here. Luxory
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 165 reviews
Price from
US$132.50
1 night, 2 adults

Hotel Majapahit Surabaya MGallery

Hotel in Genteng, Surabaya

Located in the heart of Surabaya, a 3-minute walk to Tunjungan Plaza, Hotel Majapahit Surabaya MGallery offers rooms with a marble and gold plated bathroom.

R
Ray
From
Portugal
From the first moment we stepped inside we knew that we had landed in a special place, the beautiful hotel Majapahit, Surabaya. What a grandeur when you look around the large hall, excellently furnished, with wood accents, beautiful sofas and armchairs and special paintings that take you back in time. A smooth check-in with indeed only a small suitcase, and no one behind the counter wondered where the rest of our luggage was. Unfortunately, it was left behind in Singapore and arrived two days later. The room was as expected, spacious, clean, with a balcony overlooking the beautiful North Garden, where we were also able to experience some parties up close. Breakfast is a mix of Asian and European at hotel Majapahit and is served buffet style in the Indigo Restaurant, it is beautiful. The operation and service are special, sometimes a bit subdued, but always correct. Some dishes could have been a little warmer, if a lid is left open it cools down quickly, but it didn't bother us, we took the time for our breakfast, talking to each other and looking out the window at the busy traffic. Except on Sundays when the vibrant Tunjungan road is closed from 6am to 9am to all traffic and pedestrians, cyclists and children have free rein, we were there twice early in the morning and thoroughly enjoyed it. Mr. Kahar Salamun, the general manager, was present every morning and checked with various guests what their feelings and ideas were, an excellent way to keep in touch with what was going on, including with the staff. He surprised us on our 6th anniversary of our marriage with a small present. On the menu we missed a good portion of sate ayam, but we got that elsewhere.
Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 984 reviews
Price from
US$81.98
1 night, 2 adults

Bumi Surabaya City Resort

Hotel in Genteng, Surabaya

Located just a 5-minute drive from Tunjungan Plaza Shopping mall, Hotel Bumi Surabaya offers an elegant and cosy getaway featuring an outdoor swimming pool, free WiFi access throughout the entire...

H
Honke
From
Germany
A lovely place in the city jungle. Some facilities might appear a bit older but it creates a great charme. I would always stay here again.
Scored out of 10, guest rating 8.7
Fabulous - What previous guests thought, 1,263 reviews
Price from
US$105.16
1 night, 2 adults

DoubleTree by Hilton Surabaya

Hotel in Genteng, Surabaya

Situated in Surabaya, 1.7 km from Sharp Bamboo Monument, DoubleTree by Hilton Surabaya features accommodation with free bikes, private parking, an outdoor swimming pool and a fitness centre.

M
Mirko
From
Germany
Friendly staff, very clean and spacious room, delicious food, amazing breakfast buffet, comfortable bed
Scored out of 10, guest rating 8.9
Fabulous - What previous guests thought, 457 reviews
Price from
US$86.54
1 night, 2 adults

Grand Swiss-Belhotel Darmo

Hotel in Tegalsari, Surabaya

Situated 3.2 km from Sharp Bamboo Monument, Grand Swiss-Belhotel Darmo offers 5-star accommodation in Surabaya and has a fitness centre, a restaurant and a bar.

D
Denis
From
Russia
Good Location Cheap and good quality live sea food restaurant in the closest proximity Clean and new interior Good Breakfast Good service in the restaurant Good Bell boy service
Scored out of 10, guest rating 8.7
Fabulous - What previous guests thought, 549 reviews
Price from
US$50.41
1 night, 2 adults

Movenpick Surabaya City

Hotel in Wonocolo, Surabaya

Located in Surabaya, 6.7 km from Sharp Bamboo Monument, Movenpick Surabaya City provides accommodation with a fitness centre, free private parking, a restaurant and a bar.

P
Piyush
From
India
Beautiful property on main road. Abt 30 min from airport. We got 2 connected rooms.
Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 250 reviews
Price from
US$47.85
1 night, 2 adults

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Hotel in Dukuh Pakis, Surabaya

Offering direct access to Ciputra World Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers modern accommodation with an outdoor swimming pool and free WiFi access...

J
Joso Lusjahari
From
Indonesia
I liked how the staff was attentive and friendly towards our needs. Huge kudos to the front desk reception staff. When it comes to the rooom, I enjoyed the comfy bed and size of the room--fit for a king! The location is also very strategic, located on top of a mall and close to almost everywhere in Surabaya.
Scored out of 10, guest rating 8.8
Fabulous - What previous guests thought, 244 reviews
Price from
US$74.08
1 night, 2 adults

Sheraton Surabaya Hotel & Towers

Hotel in Tegalsari, Surabaya

Situated in the city centre, the eco-friendly accommodation Sheraton Surabaya Hotel & Towers offers elegant and spacious air-conditioned rooms.

P
Prasiwi
From
France
Very good Breakfast, beautifull swimming pool and very nice staff.
Scored out of 10, guest rating 8.6
Fabulous - What previous guests thought, 280 reviews
Price from
US$96.36
1 night, 2 adults

Wyndham Surabaya

Hotel in Genteng, Surabaya

Wyndham Surabaya is located in the business centre of Surabaya, beside Gramedia Expo. It features an outdoor pool, gym and a spa. Free internet access is available in rooms and public areas.

C
Chong
From
Malaysia
"It was fantastic 2night stay.Best professionalism shown by the staff .
Scored out of 10, guest rating 8.3
Very good - What previous guests thought, 330 reviews
Price from
US$97.59
1 night, 2 adults

Shangri-la Surabaya

Hotel in Sawahan, Surabaya

Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes.

U
Uluc
From
Saudi Arabia
Guest Relations Frisca and Duty Manager Benny and overall fo team and executive lounge team was very helpful
Scored out of 10, guest rating 8.8
Fabulous - What previous guests thought, 343 reviews
Price from
US$88.54
1 night, 2 adults
All five-star hotels in Surabaya

Looking for a five-star hotel?

When the accommodation is just as important as the destination, a five-star stay should give that extra ‘wow’ factor as you enter the lobby. As well as offering the kind of service to make you feel like royalty, you’ll usually find highly rated on-site spas, gourmet restaurants and top-of-the-line beds you won’t want to get out of.

Most booked five-star hotels in Surabaya and surroundings in the past month

See all

Popular with guests booking five-star hotels in Surabaya

Scored out of 10, guest rating 8.9
Fabulous - What previous guests thought, 99 reviews

Popular with guests booking five-star hotels in Surabaya

Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 250 reviews

Popular with guests booking five-star hotels in Surabaya

Scored out of 10, guest rating 8.7
Fabulous - What previous guests thought, 549 reviews

Popular with guests booking five-star hotels in Surabaya

Scored out of 10, guest rating 8.8
Fabulous - What previous guests thought, 402 reviews

Popular with guests booking five-star hotels in Surabaya

Scored out of 10, guest rating 8.6
Fabulous - What previous guests thought, 280 reviews

Popular with guests booking five-star hotels in Surabaya

Scored out of 10, guest rating 8.8
Fabulous - What previous guests thought, 343 reviews

Popular with guests booking five-star hotels in Surabaya

Scored out of 10, guest rating 8.9
Fabulous - What previous guests thought, 457 reviews

Popular with guests booking five-star hotels in Surabaya

Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 984 reviews

Popular with guests booking five-star hotels in Surabaya

Scored out of 10, guest rating 8.8
Fabulous - What previous guests thought, 149 reviews

Popular with guests booking five-star hotels in Surabaya

Scored out of 10, guest rating 8.7
Fabulous - What previous guests thought, 1,263 reviews

Great access to the city centre. Check these five-star hotels in Surabaya and nearby

Scored out of 10, guest rating 8.8
Fabulous - What previous guests thought, 343 reviews

Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes.

From US$81.47 per night
Scored out of 10, guest rating 8.3
Very good - What previous guests thought, 330 reviews

Wyndham Surabaya is located in the business centre of Surabaya, beside Gramedia Expo. It features an outdoor pool, gym and a spa. Free internet access is available in rooms and public areas.

From US$63.24 per night
Scored out of 10, guest rating 8.8
Fabulous - What previous guests thought, 402 reviews

Set in the heart of business and shopping district of Surabaya, JW Marriott Hotel Surabaya offer a luxurious 5-star accommodation, with exquisite European décor, outdoor pool and a fitness centre.

From US$131.18 per night
Scored out of 10, guest rating 8.4
Very good - What previous guests thought, 82 reviews

Welcoming guests with contemporary design and modern facilities, Vasa Hotel Surabaya offers a 5-star accommodation in Surabaya in the East Java Region.

From US$123.89 per night
Scored out of 10, guest rating 8.9
Fabulous - What previous guests thought, 99 reviews

Set in Surabaya, 11 km from Pasar Turi Train Station Surabaya, Whiz Luxe Hotel Spazio Surabaya offers accommodation with an outdoor swimming pool, free private parking, a shared lounge and a...

From US$83.88 per night

FAQ about five-star hotels in Surabaya

5 star hotels that guests love in Surabaya

See all
Avg. price/night: US$64.99
Scored out of 10, guest rating 8.7
Fabulous - What previous guests thought, 1,263 reviews
Nice Garden, big Pool, staff was friendly but not five star hotel service
Guest review by
Jennifer
Young couple
Avg. price/night: US$64.99
Scored out of 10, guest rating 8.7
Fabulous - What previous guests thought, 1,263 reviews
It did have a grand look befitting a 5 star, though somewhat run down in a few areas. The staff, particularly the ones in the restaurant were great!
Guest review by
Shanaka
Solo traveller
Avg. price/night: US$80.10
Scored out of 10, guest rating 8.8
Fabulous - What previous guests thought, 244 reviews
Never has a 5-star hotel reached my expectations like this one. Decorated a friend's bed and sent up complimentary cake, extended our check out time, was in a fantastic location right next to a mall and in the city center. Check in was smooth, room service was quick and the cleanliness was always on point. It's convenient, service was prompt and reliable, it's as advertised. Staff are always friendly and kind to speak with. Would recommend for short or long stays. This place makes me want to return to Surabaya.
Guest review by
CYAN CHEW
Group
Avg. price/night: US$139.19
Scored out of 10, guest rating 8.6
Fabulous - What previous guests thought, 280 reviews
The hospitality staff are excellent in catering to the needs of guests. Special mention must be made to staff at the Club Lounge & Bromo Kafe. Chef Fitri went beyond to extend her services to us. Alfandy, Wanda, Rika, Jojok and the rest of the team really made us feel special. At the Club, Alfian, Pak Wisnu, Pak Arif and team also made us feel like Sheraton.Surabaya is our 2nd home. Truly five stars in service.
Guest review by
Riza Saidi
Family with young children
Avg. price/night: US$111.24
Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 984 reviews
A Must experience ! Allthough the 5 Star Qualification does not compare to the level of luxury. Rooms very dated. Initialy they gave as a room which was terrible. After complaining we had an upgrade to an renovated “suite” Much better but still not 5 Star rating worth. This hotel has some potential to be one of the nicest and most historical hotels from Indonesia. But the owner must invest!
Guest review by
J
People with friends
Avg. price/night: US$111.24
Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 984 reviews
It is a beautiful hotel, the staff is very attentive and accommodating. Large rooms, well equipped with a comfortable bed and charming furniture (sofa, desk etc). Large bathrooms in colonial style but with all the luxury of a 5-star hotel. The food in the restaurant is excellent, a large selection of asian and western food at breakfast and also for dinner. If you really want to treat yourself to something special, this is it!
Guest review by
Asli
Group