Five-Star Hotels in Batu Ferringhi

Great resort. Such an amazing place with beautiful beach in front, wonderful decor and friendly staff. Rooms were big and full of everything we needed. Housekeeping is good, with a turn down service at night. Buffet breakfast fantastic with a huge range of food, both local and western. Pools are fantastic too. Really great to have a dedicated kids pool with lots of fun things to do.

The service, spaciousness of the apartments, and buffet breakfast was tremendous. We stayed in a 1 bedroom apartment with a family of 3, 2 adults and a 14 year old. We called and emailed in advance to arrange a second bed (roll out, all made up). All sorted perfectly by the hotel. A great stay! 😊

Excellent service from manager ,front desk, door man, housekeeping,spa and at breakfast! Beautiful rooms with amazing view! We love it

The service, pool, room, breakfast and atmosphere were great. Especially the breakfast, room and pool were excellent. We are very satisfied and will come back to a Ascott hotel for sure.

Location, price, familiarity and great breakfast buffet.

The staff are spectacular! The moment we arrived on site with our luggage, a staff member approached and asked if we are checking in and he took care of loading our luggage while giving us directions to the reception on the 3rd floor. While we were checking in, we got complimentary icecream and our bags were brought to our room shortly after we went inside the room. Beds were king sized and comfortable, linen was clean, and the pillows were awesome! AC worked well and there us a mini fridge with complimentary drinks and some small snacks (wafer cookie and chocolate covered nuts) Black out curtains ensured we could sleep through the night (maybe set an alarm if you wanted to get up early otherwise you'll think it's still the middle of the night when it's 10am!) Breakfast buffet was a great value and some dishes and drinks changed daily. You can get nasi lemak, fried noodles, salad, assortment of pastries and bread, icecream, soup noodles, steamed buns and sticky rice, congee, and there is a coffee machine too (i didnt use it but it looked popular!) Housekeeping comes by daily and if you're in the room they will check if you'd like anything changed or the room cleaned, very friendly and kind staff. The driveway in front of the hotel lobby is managed by a security guard all day long. He works hard to direct traffic and keep things moving , especially since people are hailing cars and constantly getting picked up or dropped off. He took time to help us load up bags into our car when we were leaving and that was greatly appreciated. A minor thing was our room had some bug husks near the ceiling on one wall and it looks like the bugs are all gone, just had these old shells left behind. The front desk staff immediately got housekeeping to clear it when we mentioned it, and they also offered to change the room for us too! We stayed in the same room in the end because there was no issue with the room especially after it was all cleaned up.

Excellent location. Our room was comfortable and spacious with complimentary mini-bar and all amenities including an iron/ironing board.

Conveniently located to malls and eatery. Rooms were clean and spacious. Hotel looks new and cozy. Staff is attentive and even notice my bday and send me a cake. Overall we are very please with the stay. Will definitely go back again. Highly recommend

I returned to the E&O as a guest after 10 years. My room was in the Heritage wing which was quieter than the new Victoria annex that was bustling with tourists. The room was spacious and the bed very comfy. The view from the pool on the 6th floor of the Victoria annex is spectacular. Breakfast in the Sarkies restaurant was abundant with a good selection of food. Over the weekend it can however become crowded and noisy due to the many families with kids. E&O’s location is very convenient as it is just a couple of minutes away from the Blue Mansion and the UNESCO Heritage area of George Town. I regretted that I could stay for only two nights.

The hotel room was so pretty and fancy, really clean every day. The staff was nice and helpful, if it rains you can ask an umbrella at the counter. There is a super market and a hawker center around the corner. All sight seeing points are whithin walking distance and you can also take a grab if you want to go a little bit further like Penang Hill. Take a cooling dive in the nice view swimming pool on top of the building!