Neptune Resort

–Excellent location – show map
+193 photos
Scored 8.4
Rated very good

Property highlights

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About this property

Featuring a hot tub, swimming pool, steam room and tennis court, Neptune Resort is located in the heart of Broadbeach, just 5 minutes’ walk from Kurrawa Beach. A private balcony overlooking the Gold Coast is standard in all apartments. Guests enjoy free on-site parking. Neptune Resort Apartments is just 10 minutes’ walk from The Star Casino and the Gold Coast Convention Center. It is 5 minutes' drive from Surfers Paradise. Coolangatta Airport is a 25-minute drive away. All air-conditioned apartments feature laundry facilities and a kitchen with a dishwasher and microwave. Each bright and airy apartment features wall art and a seating area with a TV. High speed WiFi is available in each room, and fees may apply. The tour desk can book tickets to Gold Coast theme parks, including Dreamworld and Wet ‘n’ Wild Water World. Tom's Cafe, serves breakfast and lunch daily, while the BBQ area is perfect for sharing a casual outdoor meal.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • BBQ facilities
  • Tennis court
  • Elevator

  • Located in the top-rated area in Gold Coast, this property has an excellent location score of 9.4!

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

  • Free Private Parking Available On Site

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Availability

Select dates to see this property's availability and prices

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Accommodation Type
Number of guests
 
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
2 twin beds
Bedroom 1
1 full bed
Bedroom 2
2 twin beds
1 queen bed
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
2 twin beds
Bedroom 1
1 queen bed
Bedroom 2
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Barry
Australia Australia
“Very convenient location, close to public transport, the beach, and Pacific Fair shopping centre, and cafes. The room was clean and the bed comfortable.”
Vincent
Australia Australia
“The location was great as it was only half a block away from the conference I was attending. TV in the bedroom as well as the lounge. Free undercover secure parking in the basement. Large bed and great views from my unit on the ninth floor. Drop...”
Kornia
Papua New Guinea Papua New Guinea
“My stay at Neptune Resort was fantastic! The room was spacious, self-contained, and spotless, with a large balcony that provided a great spot to relax. The location was perfect, just a short walk to the beach, Pacific Fair Shopping Centre, Cavill...”
David
Australia Australia
“My apartment was fully self-contained and across the road from the tram station, Pacific Fair shops and the Star Casino. The free wi-fi was very good too.”
Chi
Taiwan Taiwan
“The location is perfect. Easy access to shopping mall, beach, tram station and supermarket. Very friendly staff. Free under ground parking space with key control. I feel very safe. The room's amenities have a noticeable vintage feel, but it...”
Melanie
Australia Australia
“Location. Cafe downstairs! Great size pool and spa for the kids!”
Adam
United Kingdom United Kingdom
“Everything about my stay here was wonderful. The staff were always friendly. The room was big and had everything I needed. Car parking was easy to access and came with the price of the stay. There is a cafe on the ground floor of the building that...”
Spiro
Australia Australia
“Quiet building which was close to all amenities, shops, restaurants and beach. The apartment was spacious, clean and tidy when I arrived. Staff were helpful throughout my stay.”
Gary
New Zealand New Zealand
“Room 406 was beautifully laid out, had a great balcony & was equipped with everything we needed. So close to the beach, Pacific Fair & the bars & restaurants. Couldn’t have asked for more, just perfect. The staff were friendly, helpful &...”
Linda
New Zealand New Zealand
“Very central with easy access to public transport and short distance from the beach.”

Host Info

Company review score: 9.1Based on 782 reviews from 1 property
1 managed property

Company info

Welcome to Neptune Resort. We look forward to having you stay with us. Management Brett Togni

Property info

Neptune Resort is the ideal accommodation choice and location for families and couples wanting to experience the fun and atmosphere of Broadbeach without blowing the budget. Comfortable and well located, Neptune Resort is in the heart of Broadbeach. Though there is boundless fun to be had in the resort, you are sure to venture out to some of the local Gold Coast attractions.- all within a short walk from Neptune Resort. Jupiters Casino, Gold Coast Convention Centre, Dracula’s Cabaret Restaurant, Pacific Fair Shopping Centre and some of the best bars & restaurants on the Gold Coast. Famous Kurrawa beach, patrolled by lifeguards, guaranteed simple family fun and only a stone’s throw away. Public transport on the doorstep is a bonus as well. Our location is tops, no car required! All apartments are fully self-contained including full kitchens, laundry facilities and balcony. Enjoy great resort leisure facilities including a heated swimming pool, spa, gymnasium, steam room, full-sized tennis court, onsite cafe and free undercover parking.

Neighborhood info

All within a short walk from Neptune Resort. Jupiters Casino, Gold Coast Convention Centre, Dracula’s Cabaret Restaurant, Pacific Fair Shopping Centre and some of the best bars & restaurants on the Gold Coast. Famous Kurrawa beach, patrolled by lifeguards, guaranteed simple family fun and only a stone’s throw away. Public transport on the doorstep is a bonus as well. Our location is tops, no car required!

Language Spoken

English

Area info

House rules

Neptune Resort takes special requests – add in the next step!
Check-in
From 2:00 PM to 5:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 8:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 200 is required on arrival. That's about $132. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
AUD 35 per child, per night
Crib upon request
AUD 10 per child, per night
3+ years
Extra bed upon request
AUD 35 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Cards accepted at this property
American ExpressVisaMastercardEftpos Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Please note: All credit cards (e.g. on Mastercard, Visa and AMEX) are applicable for 2.5% surcharge.

All guests under the age of 18 years must be accompanied by a parent/guardian. The property has the right to refuse any booking when the legal guardian over 18 cannot provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that the apartments are only serviced once a week.

Please note that Neptune Resort requires an AUD 200 credit card pre-authorization for the 1- and 2-bedroom apartments and an AUD 500 credit card pre-authorization for the penthouse upon check in. Cash is not an acceptable form of payment at this hotel, and you are kindly requested to present a valid credit card upon arrival.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Neptune Resort of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.