About this property

This brand new renovated hotel in the centre of Zermatt is just a 5-minute walk from Zermatt Train Station and across the road of the valley station of the Sunnegga Express. It offers free WiFi. All rooms at Hotel Mama feature an LCD TV and a private bathroom. The Matterhorn Express Cable Car and the Gornergrat Monte Rosa train can be reached easily by the electric bus. The stop is located directly in front of Hotel Mama.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.5

Rooms with:

  • City view


Availability

Prices converted to USD
 ! 

Please select one or more options you want to book

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Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

To save you time, we’ve selected this property’s typical room type for two people. You can always change room type or quantity below.

Select rooms
We have 3 left
  • 2 single beds
183 feet²
City view
Ensuite bathroom
Flat-screen TV
Coffee machine
Minibar
Free WiFi

  • Free toiletries
  • Shower
  • Safety deposit box
  • Toilet
  • Hardwood or parquet floors
  • Towels
  • Linen
  • Socket near the bed
  • Hypoallergenic
  • Seating Area
  • TV
  • Slippers
  • Refrigerator
  • Telephone
  • Tea/Coffee maker
  • Radio
  • Interconnected room(s) available
  • Heating
  • Hairdryer
  • Wake up service/Alarm clock
  • Electric kettle
  • Cable channels
  • Wake-up service
  • Alarm clock
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Toilet paper
  • Entire unit wheelchair accessible
Max persons: 2
US$370 per night
Price US$1,111
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Non-refundable
  • Pay online
Max persons: 2
US$438 per night
Price US$1,315
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Fabulous breakfast included
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$343 per night
Price US$1,028
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$377 per night
Price US$1,130
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Fabulous breakfast included
  • Non-refundable
  • Pay online
  • 2 single beds
237 feet²
Balcony
Mountain view
Landmark view
Ensuite bathroom
Flat-screen TV
Coffee machine
Minibar
Free WiFi
Max persons: 2
US$438 per night
Price US$1,315
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Non-refundable
  • Pay online
Max persons: 2
US$507 per night
Price US$1,522
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Fabulous breakfast included
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$411 per night
Price US$1,233
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$446 per night
Price US$1,337
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Fabulous breakfast included
  • Non-refundable
  • Pay online
We have 4 left
  • 2 single beds
291 feet²
Balcony
Mountain view
Ensuite bathroom
Flat-screen TV
Coffee machine
Minibar
Free WiFi
Max persons: 2
US$438 per night
Price US$1,315
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Non-refundable
  • Pay online
Max persons: 2
US$507 per night
Price US$1,522
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Fabulous breakfast included
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$411 per night
Price US$1,233
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$446 per night
Price US$1,337
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Fabulous breakfast included
  • Non-refundable
  • Pay online
We have 2 left
  • 1 single bed
City view
Ensuite bathroom
Flat-screen TV
Coffee machine
Minibar
Free WiFi
Max persons: 1
Only for 1 guest
US$234 per night
Price US$701
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$268 per night
Price US$803
Excluded: CHF 4 City tax per person per night, 3.8 % VAT
  • Fabulous breakfast included
  • Non-refundable
  • Pay online
  • You won't be charged yet
Limited supply in Zermatt for your dates: 28 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Ho
    Hong Kong Hong Kong
    Excellent view Very friendly staff Nice room decor
  • Gabriele
    Switzerland Switzerland
    Great room in dark wood with comfy bed and balcony. 5 minutes walk from the train station, close to Gornergrat Railway and Sunnega ride. Modern interior AND extra winter coats for free use during stay - liked that touch very much.
  • Ramona
    New Zealand New Zealand
    - easy check in - great welcome from staff and tour of facilities - foam roller/yoga mat, etc supplied to work out/stretch in room - rain shower is phenomenal! - cosy bed and window seat - stocked coffee and tea! Was such a wonderful stay at...
  • Kateryna
    Switzerland Switzerland
    We stayed at this hotel for one night. The hotel is located rather close to the train station, about 6 minutes walk. It is modern and very clean. The bed was really comfortable. We had a room with a nice balcony overlooking the river.
  • Alison
    Australia Australia
    Everything, friendly staff, great food, location and very modern aesthetic. Comfortable bed and lovely room. Expensive but Zermatt is expensive. Overall I would definitely return.
  • Valeriia
    Netherlands Netherlands
    Great place if you want to see Zermatt during the Swiss day, yet still in a quieter area, where sounds of celebration do not disturb your rest.
  • Frances
    Australia Australia
    Arrived by train . Walking distance from the station . Lovely terrace with view of Matterhorn. Staff were fantastic. Elizabeth at reception very helpful.
  • Katharine
    United Kingdom United Kingdom
    Stylish hotel, convenient for the station (and they gave me a lift on the way back.) Friendly, welcoming staff. I appreciated the upgrade to a double room, which was very nice, with L'Occitane products in the bathroom. Not cheap, but I suspect it...
  • Abdulrahman
    United States United States
    The location was great and the view was wonderful. The room is spacious and have all the amenities. The vibe is soo cozy and warm.
  • Josephine
    Singapore Singapore
    Can view the manthorn , cozy environment. Walking distance to station

Hotel surroundings

Restaurants

1 restaurant on site
  • Zer Mama Bistro
    • Cuisine
      American • Austrian • International • European
    • Open for
      Breakfast • Brunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern
    • Dietary options
      Vegan • Gluten-free • Dairy-free

House rules

Hotel ZERMAMA Zermatt takes special requests - add in the next step!
Check-in
From 15:00 to 21:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:30 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print

Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please note that when booking more than 3 rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel ZERMAMA Zermatt in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property is located in a busy area and guests may experience noise.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.