Pollux Family Apartment

–Great location - show map
+29 photos
Scored 8.9
Rated fabulous

Great location!

8.7
  • The entire place is yours
  • 883 ft² size
  • Kitchen
  • Mountain view
  • Garden
  • Washing machine
  • Free WiFi
  • Terrace
  • Bath
  • Daily housekeeping

About this property

Spacious Accommodation: Pollux Family Apartment in Zermatt offers a spacious apartment with one bedroom and a living room. The property features a terrace, garden, and free WiFi, ensuring a comfortable stay. Modern Amenities: Guests enjoy a kitchenette, washing machine, and a dining area. Additional facilities include a private check-in and check-out service, paid shuttle, beauty services, and wellness packages. Prime Location: Located 700 metres from the Matterhorn and a 16-minute walk to Zermatt Railway Station, the apartment is near attractions such as the Matterhorn Museum and Schwarzsee. Public transport options are highly rated by guests.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Spa and wellness centre
  • Parking
  • Non-smoking rooms
  • Fitness centre
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Skiing
  • Free cot available on request

Property highlights

Perfect for a 3-night stay!

  • Situated in the best rated area in Zermatt, this property has an excellent location score of 8.7

  • Top pick by families with children

Apartments with:

Terrace

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Availability

Prices converted to USD
We have no availability on our site for this property between Mon 27 Oct 2025 and Thu 30 Oct 2025

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1 single bed
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Guest reviews

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Guests who stayed here loved

  • Nichola
    Australia Australia
    “Awesome apartment with everything you could need. Lovely welcome pack which was greatly appreciated. Awesome views. Bus stop outside. Easy walk into town all be it hilly on the way back it was still a nice walk and when we didn’t fancy the hill or...”
  • Susane
    Hong Kong Hong Kong
    “Clean and neat Has all kitchen utensils that u can think of”
  • Monica
    United Kingdom United Kingdom
    “Good location with Matterhorn view with just few steps”
  • Ioannis
    Switzerland Switzerland
    “Location is perfect, close enough to town but also just a little apart for guaranteed quiet... Also very close to Sonmatten restaurent and playground which was perfect for the evening”
  • Huguette
    Switzerland Switzerland
    “Appartement confortable avec petite terrasse pour manger dehors, Accueil agréable avec 1 bouteille de vin et café pain et petit dej. pour le lendemain Bravo, rien à changer”
  • Karis
    United States United States
    “The best accomodation and right beside the e-bus stop. 12-minute walk down the center of the town.”
  • Panagiota
    Greece Greece
    “Οικογένεια με ένα βρέφος 1.5 έτους , μας άρεσε πολύ το διαμέρισμα ήταν πολύ άνετο και ασφαλές για το παιδί. Βολευτήκαμε πολύ καλά.”
  • Cesar
    Germany Germany
    “Die Wohnung ist mit öffentlichen Verkehr schnell und einfach zu erreichen. Sehr nette und hilfsbereite Besitzerin. In der Wohnung ist alles neu und sauber. Durch Fenster kann man sogar die Rehe beobachten.”
  • Blattner
    Switzerland Switzerland
    “Sehr sauber, geschmackvoll eingerichtet, freundlicher Kontakt (Vermieterin)”
  • Beatrice
    Switzerland Switzerland
    “Schöne Wohnung an ruhiger Lage. Sehr gut ausgestattet, alles vorhanden. Wunderbarer Willkommenskorb- herzlichen Dank! Bushaltestelle beim Haus.”

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Managed by Nicole Kronig

Company review score: 9.5Based on 106 reviews from 4 properties
4 managed properties

Company information

As a Zermatt native, I know all the circumstances. My family has always been in Zermatt. As the UrUrUr grandchild of the first Matterhorn climber you also have certain relationships that can be useful to the guests. My home is important to guests from all over the world; To show Zermatt and Switzerland. "Sit Daheimu" is very important to me. There is a solution to every problem.

Property information

The Fleckstein house was built by my grandparents. We rent the apartment Karibu, Castor and Pollux. The Pollux apartment can be rented together with the Castor studio. So you have 2 bathrooms and 7 beds. The facade and the roof were renewed in 2016. Ideal for families or 2 couples. The Fleckstein house is in the Winkelmatten. Quiet location and yet very close. Green space around the house and the bus station in front of the house. The Matterhorn is right in front of the garden. The Pollux apartment offers 5 beds. 1 bed is locked if you do not book 5 people. Thank you respect that and don't open the bed yourself! For 7 people, the apartment can be connected to the Studio Castor if available. Please register beforehand!

Neighbourhood information

Zermatt is car-free, so the nearby bus station is very helpful. The apartment can be easily reached on foot in 10-15 minutes from the train station. The angle mats are not in the direct center. Nevertheless, everything is very close: bus, food, shopping, center, ski lift. The Matterhorn is in front of your living room. After skiing, you can watch the evening sun in the garden. Suitable for children and families. 3 *** apartment with 80m ^ 2.

Languages spoken

German,English,French,Italian

Property surroundings

House rules

Pollux Family Apartment takes special requests - add in the next step!
Check-in
From 16:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 5 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 20
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBMaestroPayPalOther Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 07:00.
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

There will be no cleaning fee for stays of 5 nights or more.

Stays with 12 nights or more will have an additional cleaning free of cost.

Please note that Zermatt is car-free. It is located in the mountains and paths can be steep. There is a bus stop directly in front of the accommodation.

Please inform Pollux Family Apartment in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

This property will not accommodate hen, stag or similar parties.

This property is located in a residential area and guests are asked to refrain from excessive noise.

Quiet hours are between 22:00:00 and 07:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.