Hotel Aquaterra

–Excellent location – show map
+28 photos
Scored 8.4
Rated very good

Excellent location!

9.3

About this property

Conveniently located in the heart of Puerto Natales, Hotel Aquaterra offers 12 rooms only three blocks away from Last Hope Sound waterfront and two blocks from the main square. The Municipal History Museum is located nextdoor. Free WiFi access is available throughout this property. Rooms at Hotel Aquaterra are decorated with regional arts and crafts, and feature a private bathroom. Guests are served a complimentary buffet breakfast daily. Hotel Aquaterra features a 24-hour front desk, with a luggage storage service free of charge for guests. The property also features a computer with internet access, exclusively available for guest use. Guests enjoy regional specialties at Hotel Aquaterra´s restaurant and the cafeteria serves fine coffee and homemade pastries. Guests can park their vehicles free of charge in the roads surrounding the property.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Non-smoking rooms
  • Restaurant
  • Laundry
  • Bar

Property highlights

  • Located in the best-rated area in Puerto Natales, this hotel has an excellent location score of 9.3

  • Great Food: Meals here are highly recommended!

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
3 twin beds
1 full bed
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Sarah
United States United States
“I loved my stay here! The room was great, the breakfast had a nice variety of food, the location was close to anything you could want or need, and all the staff were very friendly and helpful. Thank you for treating me like family!”
1959
United States United States
“This is a welcoming, thoughtfully furnished small hotel with gracious staff. There are nice sitting/social areas on both floors. The breakfast included a good variety of food including fresh fruit (kiwi!)”
Kate
United States United States
“Beautiful hotel in a great location. Staff was nice too!”
Daniel
Switzerland Switzerland
“Good value and proportional comfort for a 3 stars. They let us leave our luggage there while we did the 4-days long W trek in Torres del Paine, which added to the convenience.”
Brittany
United States United States
“The staff we worked with were both amazing! Our check in was easy and smooth. The rooms were clean and just as described. When we had to leave early in the morning, they put out breakfast an hour early to fit our schedule which was totally...”
Kelly
Canada Canada
“This was a such pleasant surprise after coming from Puerto Arenas. Perfect location, close to everything, the staff was amazing even packed a lunch for my 5am day trips puma trekking...full of recommendations for great food, massage and mailed my...”
Karyn
United States United States
“Great location and friendly staff. Breakfast was nice too. The room was small but comfortable.”
Rebekah
United States United States
“Clean, downtown. Close to the pier. Fabulous staff. They were kind to the street dogs. Extremely accommodating. Good breakfast.”
Roberta
United States United States
“Great location, an easy walk from the ferry and in an area of abundant restaurants. Very friendly and helpful staff. Nice decor and indigenous art. Very nice breakfast. Great towels.”
Alan
United States United States
“Great staff. Extremely helpful and accommodating. Super breakfast spread. Central location. Shows pride in ownership.”

Hotel area info

Restaurants

1 Restaurant On Site
Restaurant
  • Cuisine
    Local

House rules

Hotel Aquaterra takes special requests – add in the next step!
Check-in
From 2:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardRed CompraCash

The fine print

Must-know information for guests at this property

Please note this property does not feature any TV's.

LOCAL TAX LAW.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

Please inform Hotel Aquaterra of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.