About this property

Comfortable Accommodations: Zhangjiajie Merlot Crystal Hotel in Zhangjiajie offers family rooms with garden or mountain views. Each room includes air-conditioning, a private bathroom, and free WiFi. Dining Experience: The family-friendly restaurant serves Chinese cuisine with lunch and dinner. Guests can enjoy a buffet or à la carte breakfast, complemented by a variety of beverages. Leisure Facilities: The hotel features a fitness center, sun terrace, and garden. Additional amenities include a hot tub, waterpark, and electric vehicle charging station. Convenient Location: Located 6.2 mi from Zhangjiajie Hehua International Airport, the hotel is near attractions such as Tianmen Mountain Ticket Office (2.9 mi) and Zhangjiajie National Forest Park (21 mi).

Distance in property description is calculated using © OpenStreetMap

Top Location: Highly rated by recent guests (9.4)

Breakfast Info

Asian, Buffet

  • Free private parking


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 twin beds
1 king bed
1 king bed
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Guests who stayed here loved

Connor
Australia Australia
Excellent service! The team at Mérillot Cristal is highly professional and attentive. They provided thoughtful and personalized care throughout our experience, making us feel truly valued.
Trường
Spain Spain
What a beautiful building! This is an excellent choice. The hotel is by the river with such a lovely view, and the staff are very warm and welcoming. Special thanks to the employees, Lucas and Wendy, for their assistance. They resolved many of my...
Amelie
Australia Australia
Zhangjiajie is truly one of the most beautiful places on this planet. We came to China from Australia just to see if the world from the movie Avatarreally exists—and the scenery is absolutely stunning, both astonishing and praiseworthy. The people...
Nikkala
Canada Canada
Zhangjiajie is incredibly beautiful, and this hotel is truly impressive. Love it!
Gendreau
United States United States
What a great spot! The hotel is right next to the Helong Stadium with tons to do, and the Lishui River view is so peaceful. The staff were super professional and friendly. Had an awesome stay—highly recommend for both location and service.
Kauê
Brazil Brazil
Nota 10 para a localização, o atendimento e o suporte em inglês! Escolhemos o Mellow Crystal pela sua localização privilegiada e não nos arrependemos. Fica a poucos minutos dos principais pontos de acesso da cidade. O serviço é simplesmente de...
Edmee
France France
Un vrai régal ! Le Mérillot Cristal allie puissance et élégance. Son fruité est délicat et la finale est remarquablement longue. Une belle découverte.
Otón
Spain Spain
¡Una experiencia magnífica en el Mellow Crystal Hotel! El imponente edificio frente al Estadio He Long ofrece una ubicación inmejorable, a solo 5 minutos en coche de la estación de tren y a 10 del aeropuerto . Las habitaciones son espaciosas,...
Andreas
Germany Germany
Ein imposantes Hotel – ein ganzer Prachtbau! Hervorragende Lage, exzellenter Service und ein professioneller englischsprachiger Concierge waren die kleine Überraschung unserer Reise. Das Team kontaktierte uns bereits im Voraus, half bei der...
Evdokia
Russia Russia
Очень люблю отель «Кристалл Мерло»! Он находится в центре города, что очень удобно для транспорта. Завтраки обильные, в номерах тихо и спокойно, а вокруг есть всё необходимое. Очень рекомендую!

Hotel area info

Restaurants

1 Restaurant On Site
餐厅 #1
  • Cuisine
    Chinese
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly • Traditional • Modern • Romantic

House rules

Zhangjiajie Merlot Crystal Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Check-out
From 6:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay debit cardUnionPay credit cardGreatwallPeonyDragonPacificJinCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

This property does not accommodate bachelor(ette) or similar parties.