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About this property
Bastión Luxury Hotel is a property located in the center of Cartagena de Indias. The hotel's rooms are equipped with a wardrobe, flat-screen TV, private bathroom, free Wi-Fi, bedding, and towels. Some rooms also feature a safe and a patio.
Additionally, you can access various recreational areas such as the garden, terrace, outdoor pool, and the El Gobernador restaurant, where you can enjoy a buffet-style breakfast. The hotel offers room service, a 24-hour reception, and tour arrangements.
Nearby points of interest include Marbella Beach, Bocagrande Beach, and the Palace of the Inquisition. The nearest airport is Rafael Núñez International Airport, located 7 km from the property. Shuttle service to and from the airport is available for an additional fee.
Couples particularly like the location — they rated it 9.8 for a two-person trip.
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Guest reviews
Categories:
Staff
9.3
Facilities
9.0
Cleanliness
9.2
Comfort
9.3
Value for money
8.4
Location
9.7
Free WiFi
8.5
Select topics to read reviews:
Guests who stayed here loved
David
United Kingdom
“The service was outstanding. We had a great time, we found the hotel very clean and the pool area was amazing.”
R
Roger
Kenya
“Jorge the rooftop barman was excellent and extremely friendly. Kids loved the pool. Beds were extremely comfortable. The buffet breakfast had everything you could think of. Location fantastic for stepping outside and exploring the old city.”
N
Noah
South Africa
“Fabulous boutique hotel in historic old town of Cartagena. Couldn’t ask for any better…. Lovely rooms, good restaurant. Fantastic staff especially Jordhan who’s the best concierge I’ve met. I’d previously stayed at the Santa Clara which is also...”
V
Valentine
France
“We had an amazing stay here! The rooms are big and very comfortable, the rooftop area very nice as well as the patio. The breakfast is simply amazing!”
H
Heather
United States
“Service always with a smile! One of the best service experience at Breakfast and the rooftop bar! Great location!”
N
Nicholas
United Kingdom
“lovely rooftop pool. stylish rooms and hotel. great location.”
A
Alejandro
United Kingdom
“The room was a great size, very clean and beautifully decorated. The breakfast was sensational. The hotel was generally beautiful and very clean. The staff were extremely friendly and helpful. The spa was exceptional. The pool was a good size for...”
Lisa
United Kingdom
“Great location, amazing pool and lovely room. The staff were the best”
L
Laura
United Kingdom
“6th stay in this incredible hotel and as always, it didn’t disappoint. Huge shoutout to Jorge who takes brilliant care of the guests and is super attentive, thank you for everything!
The beds are soooo comfy and cosy, the hotel is beautiful and...”
E
Eliana
United Kingdom
“Perfect location, beautiful hotel and all the staff were incredible”
Hotel surroundings
Restaurants
1 restaurant on site
Restaurante El Gobernador
Cuisine
Caribbean
Open for
Breakfast • Lunch • Dinner
Ambiance
Traditional • Modern • Romantic
House rules
Bastión Luxury Hotel takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
In case of no show according Colombian law "Ley 300 de 1.996. Artículo 65", property will able to charge the 20% of reservation total price, or keep deposit in any case
Please note there is a COP 10000 tourism tax per person, per night.
According to decree No. 1408, as of November 16, 2021, it is essential to present the vaccination card against COVID19 or the digital certificate to enter our restaurant El Gobernador
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Bastión Luxury Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
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United Kingdom“The service was outstanding. We had a great time, we found the hotel very clean and the pool area was amazing.”
Kenya“Jorge the rooftop barman was excellent and extremely friendly. Kids loved the pool. Beds were extremely comfortable. The buffet breakfast had everything you could think of. Location fantastic for stepping outside and exploring the old city.”
South Africa“Fabulous boutique hotel in historic old town of Cartagena. Couldn’t ask for any better…. Lovely rooms, good restaurant. Fantastic staff especially Jordhan who’s the best concierge I’ve met. I’d previously stayed at the Santa Clara which is also...”
France“We had an amazing stay here! The rooms are big and very comfortable, the rooftop area very nice as well as the patio. The breakfast is simply amazing!”
United States“Service always with a smile! One of the best service experience at Breakfast and the rooftop bar! Great location!”
