Volcano Lodge, Hotel & Thermal Experience

–Excellent location – show map
+151 photos
Scored 9
Rated wonderful

Excellent location!

9.3

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Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Set in lush tropical gardens, at the foot of Costa Rica’s Arenal the Volcano Lodge, Hotel & Thermal Experience offers an outdoor pool and free Wi-Fi zone. Air-conditioned rooms have a terrace. Each room features tiled floors and comes with a desk, coffee maker and cable TV. The private bathroom includes a hairdryer and shower. Breakfast is available at the lodge and it is included on the rate. There is a bar, restaurant and snack bar. Room service is available. The lodge offers free parking. You can arrange excursions like a canopy tour or a visit to nearby hot springs.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 2 swimming pools
  • Free parking
  • Free Wifi
  • Family rooms
  • Airport shuttle
  • Restaurant
  • Hot spring bath
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms

Property highlights

  • Top Location: Highly rated by recent guests (9.3)

  • Great Food: Meals here are highly recommended!

Breakfast Info

Continental, Buffet

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
2 full beds
2 full beds
2 full beds
1 king bed
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Gabriela
United States United States
“Amazing views, location, friendliness of staff is incredible.”
Joe
United States United States
“Everything. Location was great, size of the room, cleanliness, facilites, restaurant!”
Daniel
United States United States
“Everything was great. It’s a luxury to stay at this hotel”
Samantha
United States United States
“Swim up bar, happy hour, number of pools/hot tubs, privacy of rooms, perimeter walk, staff friendliness, location of the property in relation to downtown and the national park”
Melissa
Colombia Colombia
“I literally loved everything about the property, from the landscaping to the pools.”
Copeland
Canada Canada
“Grounds and pools are great. Staff is very friendly. Lots of wildlife. The breakfast buffet was really good. We had the private hot tub which was fantastic.”
Caitlin
United States United States
“Beautiful hot springs and I liked that it wasn’t overrun with people. So relaxing. I enjoyed a massage at the spa with the windows open and the rain coming down (it was heaven!).”
Benilda
United States United States
“Beautiful grounds, thermal pools, great complimentary breakfast, helpful and kind staff, clean comfortable rooms.”
Ingrid
United States United States
“Breakfast was amazing. Food all around was incredible. It was clean and peaceful surroundings. We had a great time as a family. The staff was very good.”
Nicole
United States United States
“The view from our room was exquisite! Gorgeous view of the Volcano! Breakfast was wonderful, with gallo pinto, fresh fruit and many options. The pool was refreshing and very fun for my daughter, even in the rain! We were also able to book many...”

Hotel area info

Restaurants

1 Restaurant On Site
Surá Bar & Bistro
  • Cuisine
    Japanese • Local • International • Latin American
  • Open for
    Breakfast • Brunch • Dinner • Cocktail hour
  • Ambience
    Traditional
  • Dietary options
    Vegetarian

House rules

Volcano Lodge, Hotel & Thermal Experience takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

There are 4 rooms specially adapted for guests with reduced mobility.

Please note guests must present the credit card used to guarantee the reservation upon arrival.

Please note that guests are required to leave a copy of a valid photo ID in addition to leave a credit card upon check in. If the guest do not leave a credit card at check in, the guest must leave the amount of USD $100.00 as deposit, if such deposit is not used, the hotel will reimburse it at check out.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.