About this property

Comfortable Accommodations: smartments Hamburg Aussenalster in Hamburg offers aparthotel-style accommodations with free WiFi, a lift, bicycle parking, and express check-in and check-out services. Modern Amenities: Each unit features a kitchenette, private bathroom, tea and coffee maker, hypoallergenic bedding, hairdryer, coffee machine, dining table, refrigerator, work desk, seating area, free toiletries, microwave, dishwasher, shower, TV, private entrance, parquet floors, dining area, electric kettle, kitchenware, wardrobe, stovetop, and toaster. Prime Location: Located 9 km from Hamburg Airport and 1.8 km from Hamburg Central Station, the aparthotel is near Inner Alster Lake (2.5 km), Dialog im Dunkeln (3.2 km), and Mönckebergstrasse Shopping Street (3.2 km). Surrounding activities include an ice-skating rink and boating. Guest Satisfaction: Guests appreciate the quietness of the area, fully equipped kitchen, and convenient location.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

SMARTments
Hotel chain/brand

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (8.6)

  • Top pick by families with children

  • Private parking available on-site


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Availability

Prices converted to USD
We have no availability on our site for this property between Thu 23 Oct 2025 and Sun 26 Oct 2025

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1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Bernardo
    Mozambique Mozambique
    The lighting of the apartment was perfect, good location and neighbourhood, very cosy.
  • Nikolaj
    Denmark Denmark
    Nice small apartments with good location. You cannot hear the other guests and with the self checkin, it felt like we were all alone in the building.
  • Samuel
    Germany Germany
    The location. The spacious room and big bathroom. The room had lots of light and was very warm (actually a bit too warm, but I opened the windows and turned off the heat as soon as I arrived). The dining table/desk was great too.
  • Artem
    Poland Poland
    We had an absolutely wonderful experience booking this apartments! The apartment itself was fantastic – clean, cozy, easy access and thoughtfully equipped with everything we could possibly need. We highly recommend this apartaments for anyone...
  • Karolyn
    United Kingdom United Kingdom
    Really great apartment - good size, well-equipped, really nice quiet location near Alster Lake but also only twenty minutes walk to the Hauptbahnhof, or five mins to the nearest underground station. Extra coffee pods, tea bags, cleaning materials...
  • Anastasia
    Romania Romania
    A very nice apartment with everything you need. Close to the metro station and located in a quiet area.
  • Lynne
    Australia Australia
    It was very large & modern & well appointed
  • Martin
    United Kingdom United Kingdom
    Clean, simple, spacious. Small kitchen area and lounge. The 360 rotating TV was great!!
  • Lucie
    Czech Republic Czech Republic
    Heated floor in the bathroom, quiet neighborhood, large room.
  • Lindon
    Australia Australia
    Brilliant location and quiet apartments! Very nice setup, a little smaller than what the photos make it out to be but the bathroom is massive which is good. 5 minute walk to the nearest station which takes you into town. Shower was great, kitchen...

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Managed by smartments Betriebsgesellschaft mbH

Company review score: 8.1Based on 17,467 reviews from 13 properties
13 managed properties

Company information

The SMARTments business Betriebsgesellschaft mbH is a subsidiary of GBI AG with a total of around 750 units in four cities and three locations in Berlin are represented by the renowned Serviced Apartments. Another location will open in Mannheim in 2020 and the cities of Frankfurt and Vienna coming soon.

Property information

smartments. Your accommodation for short or long stay. Equipped with high-quality designer furniture and first-class service, our serviced apartments create a piece of home for you. In addition to a fully equipped kitchenette you have a bed, a spacious bathroom and various seating with feel-good character available.

Neighbourhood information

The location of smartments is characterized by the central location. A lot of restaurants and bars as well as shopping facilities are within walking distance. But also the public transport is located in the immediate vicinity, which one is within 15 minutes at the main station. For a balance to everyday life is the 600m away from the "Außenalster"offers a good change.

Languages spoken

German,English

Property surroundings

House rules

smartments Hamburg Aussenalster takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 years
Cot upon request
Free
Extra bed upon request
€ 25 per child, per night
4+ years
Extra bed upon request
€ 25 per person, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Please note that on request and subject to availability, the following items can be borrowed free of charge: a hairdryer, fan, vases, a lemon press, a garlic press, cleaning materials, a drying rack and extra crockery and cutlery.

Please note that rooms are cleaned every week. Fresh towels or bed linen are available upon request. Additional cleaning is available any time for a EUR 35 surcharge.

When booking 5 rooms or more, special conditions and additional supplements may apply.

Please inform smartments Hamburg Aussenalster in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.