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Get the celebrity treatment with world-class service at Lotte Hotel Guam
Situated on the beachfront, overlooking Tumon Bay, Lotte Hotel Guam offers a swimming pool, a fitness centre, a restaurant, a deli and a cafe. The stylish rooms feature a balcony boasting stunning water views. Guests enjoy free in-room WiFi.
Refurbished in 2014, Lotte Hotel is 5 minutes' walk from shops, cafes and restaurants. It is 10 minutes' drive from A. B. Won Pat International Airport.
Guests can work out in the fitness centre, which offers cardio machines, treadmills and exercise bikes. The children's playroom features games, toys and exciting activities. There is also a children's swimming pool.
Each modern room offers contemporary décor, a refrigerator with free bottled water, an in-room safe and a flat-screen TV with cable channels. The bathroom includes slippers and complimentary toothbrush and toothpaste.
La Seine Restaurant offers an all-day buffet featuring international cuisine, while The Lounge & Deli features ocean views and tropical drinks. Horizon Cafe serves a variety of sandwiches and snacks.
As of June 18, 2022 The Club Lounge Breakfast will be located at the La Seine Restaurant. Afternoon Tea and Happy Hour will be located in The Club Lounge.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
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Guest reviews
Categories:
Staff
8.5
Facilities
7.7
Cleanliness
7.8
Comfort
8.0
Value for money
7.5
Location
8.4
Free WiFi
7.0
Select topics to read reviews:
Guests who stayed here loved
Ivan
South Korea
“The hotel is right on Tumon bay and has its own access to the beach. The fact the hotel is at one end of the bay means that you don't find a lot of people walking by. Excellent snorkelling and fine white sands. Perfect spot for a family holiday....”
E
Eunsook
South Korea
“We waited because cleaning wasn't finished at check-in time. The waiting time was a bit long, and fortunately, the staff explained the situation fully and let us drink tea while waiting in the club lounge. It wasn't a bad time to drink tea and...”
Martinie
Guam
“I like how the balcony was big and view was perfect.
The spa in the hotel was perfect and the playground for my 4 year old was awesome”
“The availability of the facility and the food in the restaurant.”
성
성은
South Korea
“와 진짜 좋았습니다
발코니를 열면 바로바다가 쫙펼쳐저 있어 너무좋았습니다!!그리고 주변도 먹거리 볼거리 놀거리 다 있어 너무 좋은 신혼여행겸 태교여행보내고갑니다^^”
Maria
South Korea
“Everything was perfect, the view is beautiful and beach is close.”
S
Soojin
South Korea
“2년 전에 아기둘 데리고 왔었는데 계속 또가고 싶다고 해서
다시 왔어요ㅎ아기들 놀기좋은 높이의 수영장 진짜 최고입니다ㅎ
직원들 모두 진심으로 친절하시고 특히 한국인 직원들이 항상 있어서 어려움 없이 지낼 수 있는게
큰 장점입니다!
브레이드이발소 방도 생각보다 커서 4가족 지내는데 불편함이 없었어요ㅎ
변기에서 물채워지는 소리가 계속 나서 직원 2번 부르긴 했지만
싫어하는 내색없이 잘 고쳐주고 가셨습니다ㅎ
다만, 괌 호텔들이 다 비슷할거...”
Sangyong
South Korea
“친절한 직원(클럽 라운지 담당지배인? 한국인 남자 직원분)이 롯데 호텔 이미지를 너무 좋게 만들어 주셨습니다.
와이프 생일 케잌을 준비할 수 있게 도와주신 그 직원분이 제게는 롯데호텔 괌을 최고의 숙소로 기억하게 해주셨습니다.”
E
Estela
United States
“Older building but well maintained, nice amenities
When I reported there were no paper cups in the fitness center, the staff took the time to locate them, leaving her post and did not stop until she found the paper cups
while she was...”
Hotel surroundings
Restaurants
1 restaurant on site
La Seine
Cuisine
International
Ambiance
Family friendly • Modern
Facilities of Lotte Hotel Guam
Most popular facilities
2 swimming pools
Non-smoking rooms
Fitness centre
Free parking
Free WiFi
Restaurant
Beachfront
Bar
Free cot available on request
House rules
Lotte Hotel Guam takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
Adult (18+ years)
Extra bed upon request
US$111 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that guests from 0-11 years are considered children. 12 years and older are required to book as an adult.
Please note Lotte Hotel Guam is strictly non-smoking in all areas, including balcony's, and penalty fees apply.
Please note additional rates for breakfast are USD 33 (adults) and USD 16.50 (child).
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Lotte Hotel Guam in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
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