Four Points by Sheraton Surabaya, Tunjungan Plaza

–Excellent location – show map
+39 photos
Scored 9
Rated wonderful

Excellent location!

9.5
  • City view
  • Swimming pool
  • BBQ facilities
  • Free Wifi
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

About this property

Four Points by Sheraton Surabaya, Tunjungan Plaza offers accommodations in the business district in Surabaya. The hotel has a conveniently direct access to the Tunjungan Plaza Shopping Mall. Free WiFi is available throughout the premise. The rooms at Four Points by Sheraton Surabaya, Tunjungan Plaza are air-conditioned and fitted with a flat-screen TV, a safety deposit box and a mini-bar. Some rooms feature a seating area to relax with views of the city. The private bathroom comes with hot and cold shower. The hotel operates a 24-hour front desk and security. The staff can assist with tour arrangements and ticketing. Guests can order room service to dine in privacy or choose one of the hotel's dining outlets. Lime Restaurant serves à la carte dishes all day, while Wrapped offers baked goods and dessert. The Lobby Lounge is good for cocktails in the evening. The hotel can also arrange car hire and airport transfer with additional charges. The nearest airport is Juanda International Airport, a 45-minute drive from Four Points by Sheraton Surabaya, Tunjungan Plaza.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
Four Points by Sheraton
Hotel chain/brand
Four Points by Sheraton

Property highlights

  • Located in the best-rated area in Surabaya, this hotel has an excellent location score of 9.5

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Asian, American, Buffet

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
2 twin beds
1 king bed
1 king bed
1 full bed
and
1 bunk bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

David
Indonesia Indonesia
“Near to mall and located at downtown Surabaya area”
Guido
Italy Italy
“Very nice place, comfy bed, good shower, clean, modern, good location”
Ana
United Arab Emirates United Arab Emirates
“We stayed very short time at the hotel and during our stay everything was perfect. They have nice open buffet dinner available in the Lime restaurant and it is a very good value for money. I recommend it.”
Rubywijaya
Indonesia Indonesia
“In the middle of Surabaya city. Room size is very comfortable if you bring big luggage or more family member..”
Rubywijaya
Indonesia Indonesia
“Location in the middle of Surabaya city. Really nice place to travel around. Staff are very kind and helpful.”
Astria
Indonesia Indonesia
“The food is great, the location is strategic, close to the shopping mall. Located in the center of the city. The room is comfy, spacious and clean. Always enjoy my stay here, number no 1 choice for staycation”
Nurin
Brunei Brunei
“The hotel exceeded our expectations with its impeccable hospitality and attention to detail. The breakfast spread was exceptional, offering a wide variety of fresh and delicious options. Every staff member was friendly and attentive, making our...”
Lipwei
Malaysia Malaysia
“The location, next to a shopping mall is very convenient. And the wide spread of breakfast was impressive and food was delicious.”
Naeema
United Arab Emirates United Arab Emirates
“Taxis available all the time, next to the mall, best room service”
Francis
Netherlands Netherlands
“The hotel is next to Plaza Tunjungan, so very convenient. Breakfast was excellent - great selection. Extremely welcoming staff. The swimming pool was very nice, good for individual swimming early morning and for families later in the day.”

Hotel area info

Restaurants

1 Restaurant On Site
Lime Restaurant
  • Cuisine
    Asian
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Halal

Amenities of Four Points by Sheraton Surabaya, Tunjungan Plaza

Great facilities! Review score, 9.1

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Four Points by Sheraton Surabaya, Tunjungan Plaza takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Rp 665,500 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
Rp 665,500 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Four Points by Sheraton Surabaya, Tunjungan Plaza of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.