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About this property
Comfortable Accommodations: Kokoon Hotel Surabaya in Surabaya offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, TV, and free WiFi, ensuring a pleasant stay.
Exceptional Facilities: Guests can enjoy spa facilities, a fitness centre, an outdoor swimming pool with a view, and a restaurant serving Chinese, American, Italian, and other cuisines. Additional amenities include a coffee shop, outdoor seating area, and free on-site private parking.
Prime Location: Located 19 km from Juanda International Airport, the hotel is near attractions such as Red Bridge Surabaya (8-minute walk), Pasar Turi Train Station (1.8 km), and Ampel Mosque (15-minute walk). Highly rated for its swimming pool, attentive staff, and delicious breakfast.
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Guest reviews
Categories:
Staff
9.3
Facilities
8.5
Cleanliness
8.6
Comfort
8.6
Value for money
8.5
Location
7.3
Free WiFi
9.0
Select topics to read reviews:
Guests who stayed here loved
M
Mona
United Kingdom
“The pool was lovely, the shower pressure amazing and it had a nice little gym”
Vina
Indonesia
“The breakfast is good, the hotel design is very nice and clean”
Veronika
Slovenia
“It was just an overnighter after the Mt. Bromo tour, so we basically just slept and left. The stuff was nice. We had a very early flight the next day and they prepared a take away breakfast for us (fruits, omelette, salad, bread, jam…). We were...”
J
Jonatan
Spain
“The bed was soooooo comfy
The shower had great pressure and hot water
Good wifi
Friendly staff
Beautiful hotel
Great value”
Stephen
United Kingdom
“Fantastic location right in the heart of Surabaya. Within walking distance to a few sights. The staff are very friendly and helpful, room is quiet and comfortable and the breakfast is incredible.”
J
Jenny
Germany
“Everything was perfect. Great food, good room, very nice bathroom with hot water, good WiFi and a great Pool area and good breakfast.”
R
Rosa
Netherlands
“The Queen Deluxe room and rest of the hotel are fabulous and the staff is very kind, helpful and friendly. The swimming pool was lovely, and the location is at the edge of Old Town and Chinatown. Breakfast was absolutely delicious and had a wide...”
E
Edwin
Netherlands
“Super clean, super nice personnel. Breakfast was amazing, the atmosphere and quality of the hotel.”
Amelia
Australia
“Great location near China town and several attractions. The room was very clean and comfortable.”
Wenoa
Australia
“The hotel has a uniqe and charming aesthetic and the restaurant has a good menu. As vegans they were happy and able to change a few things to suit our needs. The pool is lovely and the rooms are clean. Staff are friendly and very helpful.”
Hotel surroundings
Restaurants
1 restaurant on site
Restaurant #1
Cuisine
American • Chinese • Italian • Seafood • Steakhouse • Thai • Asian
Ambiance
Family friendly • Modern • Romantic
Dietary options
Halal
House rules
Kokoon Hotel Surabaya takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of Rp 100,000 is required on arrival. That's about US$6. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of Rp 100,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
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United Kingdom
Indonesia
Slovenia
Spain
Germany
Netherlands
Australia
