Sapphire Sky Hotel & Conference

–Great location - show map
+36 photos
Scored 8
Rated very good

Staff

9.1

Property highlights

About this property

Comfortable Accommodations: Sapphire Sky Hotel & Conference in Serpong offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, refrigerator, and free WiFi. Exceptional Facilities: Guests enjoy spa facilities, a fitness centre, terrace, and a year-round outdoor swimming pool. Additional amenities include free bicycles, a pool bar, and a lounge. Dining Experience: The modern, family-friendly restaurant serves Asian cuisine for lunch and dinner. Free on-site private parking is available. Prime Location: Located 19 km from Soekarno-Hatta International Airport, the hotel is near attractions such as Indonesia Convention Exhibition (3.6 km) and Pondok Indah Mall (21 km). Highly rated for staff and service support.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Spa and wellness centre
  • Fitness centre
  • Room service
  • Restaurant
  • Facilities for disabled guests

Top location: Highly rated by recent guests (8.7)

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Muhd
Malaysia Malaysia
“The staff from the security to the maid and the restaurant was very accommodating. Housekeeping always makes my day. Everyone is very helpful and friendly.”
Novita71
Australia Australia
“It's the second time in one week I booked this hotel. The staff's excellent service The bed linen The breakfast options menu but when I back I noticed I found the same menu.”
Novita71
Australia Australia
“All hotel facilities are available. The breakfast variation menus (indonesian) The staff provides excellent service. The bed linen is clean and comfortable The painting”
Chiquita
Singapore Singapore
“Beds are comfortable to sleep in, the aircon can be self adjustable, food that we get at the Atmosphere are good and the friendly staff makes the stay more enjoyable.”
Sis
Indonesia Indonesia
“highly recommended stay here, friendly staff, very helpful, and the room is quite spacious. I will definitely stay here again.”
Anugrahita
Australia Australia
“Staff were friendly and accommodating overall, cannot complain.”
Mel
Singapore Singapore
“The room was generally clean and comfortable. The restaurant (Atmosphere) served daily local cuisine breakfast (e.g., Bali, Central Java) and had a pretty decent food selection for lunch, dinner and room service. Hotel was located within...”
Yin
Hong Kong Hong Kong
“The staff is kind and helpful. The room is comfortable.”
Dwi
Indonesia Indonesia
“I like everything except the noise of night motor cars coming in and disturbing our sleep a bit. But the rest is quite okay. I love to stay here again probably if I was given a room on a high floor so as to prevent noise. Let's say room on the 8th...”
Marijan
Croatia Croatia
“Besprijekoran boravak. Hotel je jako komforan i čist. Sobe prostrane i uredne. Posebno bih pohvalio osoblje. Izuzetno su svi srdačni i ljubazni od recepcionera, šefa restorana, pa do izuzetno simpatičnih i uslužnih konobarica u restoranu. Posebno...”

Hotel surroundings

Restaurants

1 restaurant on site
Atmosphere Coffee Shop & Restaurant
  • Cuisine
    Asian
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Modern

House rules

Sapphire Sky Hotel & Conference takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of Rp 1,000,000 is required on arrival. That's about US$60. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
Rp 300,000 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that guests arriving after 18:00 are required to inform the property in advance.

Please inform Sapphire Sky Hotel & Conference in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of Rp 1,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.