Private parking, On-site parking, Valet parking, Parking garage
Views
Balcony, City view
Wellness
Spa, Hot tub/Jacuzzi, Massage, Sauna
Free Wifi
Internet
Shuttle service
Airport shuttle, Shuttle service
Kitchen Facilities
Kitchenette, Coffee machine, Electric kettle, Dining table
Accessibility
Upper floors accessible by elevator
Swimming pool
2 swimming pool, Private, Outdoor swimming pool
About this property
Located in the city center, the eco-friendly accommodations Sheraton Surabaya Hotel & Towers offers elegant and spacious air-conditioned rooms. This property features an outdoor pool, 4 dining choices and free Wi-Fi throughout.
Tastefully decorated, all rooms come with soothing warm colors and lighting. Each well-appointed room is equipped with a living area, a flat-screen satellite TV and a mini-bar. The private bathroom features a bathtub, a shower and free toiletries.
Lung Yuan Chinese Restaurant serves traditional Cantonese dishes, while an international buffet spread is offered at Kafe Bromo.
Enjoy a treatment at the Massage Room or in the privacy of your room. You can also exercise at the tennis court or the gym. Airport shuttle and car hires can be arranged at the tour desk with additional charge.
Sheraton Surabaya Hotel & Towers is directly connected to Tunjungan Plaza Shopping Mall and is 3.1 mi from Surabaya Zoo. Juanda International Airport is a 45-minute drive away.
Couples in particular like the location – they rated it 9.6 for a two-person trip.
“The location is strategic and convenient, and the hotel offers a wide variety of food items.”
S
Salbiah
Singapore
“The hotel location is superb as it is linked to the Tunjungan Plaza. Check-in was a breeze and the front desk were able to provide the rooms close to one another and also the request for the connecting rooms. The service at the breakfast Bromo...”
H
Hermanto
Indonesia
“The ambience of the lounge
The hospitality of the loung's staff”
K
Kenneth
United States
“The location is central and connected to the mall. Lots of shopping and restaurants at your fingertips. The staff were helpful and friendly.”
Ng
Singapore
“Location is good connecting to mall. So no worry about getting hungry.”
Fick
Netherlands
“De location en de facilities of the hotel. The staffs are friendly and helpful and the breakfast was LOVELY! Free high-tea and free-flow drinks after check in are a big plus at Sheraton👌”
Mira
Netherlands
“The breakfast staff was so friendly. And really the most delicious breakfast I've had, so many choices. The gym facilities were very decent and open 24/7, great.”
Shiv
Australia
“Had an excellent stay at this property. Staff were so pleasant that interactions were memorable. Room was fantastic. Breakfast quality and facilities were great. All in all the hotel is amazing value for money.”
L
Liliana
Indonesia
“The room is very nice and the staff all very friendly”
Vojtech
Slovakia
“We love all minute of our stay.Thank you a lot for high service quality. Excellent staff they remember our name from beginning. Highly recommended...”
Hotel area info
Restaurants
3 Restaurants On Site
Kafe Bromo
Cuisine
Indonesian • Local • Asian • International
Open for
Breakfast • Brunch • Lunch • Dinner
Ambience
Family-friendly • Modern
Kawi Lounge
Cuisine
International
Ambience
Modern • Romantic
La Patisserie
Cuisine
International
Ambience
Modern
Amenities of Sheraton Surabaya Hotel & Towers
Great facilities! Review score, 8.6
Most popular amenities
2 swimming pools
Free Wifi
Airport shuttle
Family rooms
Private Parking
Non-smoking rooms
Fitness center
Spa
Bar
House rules
Sheraton Surabaya Hotel & Towers takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Extra bed upon request
Rp 786,500 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
Rp 786,500 per person, per night
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
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