West Downs - The Heritage Resort

–Great location - show map
+100 photos
Scored 8.4
Rated very good

Staff

8.9

Property highlights

About this property

Comfortable Accommodations: West Downs - The Heritage Resort in Ooty offers family rooms with private bathrooms, garden views, and modern amenities. Each room includes a tea and coffee maker, mini-bar, and free WiFi. Dining Experience: The family-friendly restaurant serves British, Indian, American, Italian, and international cuisines. Breakfast options include continental, American, buffet, and local specialties. Additional facilities include a bar and outdoor seating area. Leisure and Entertainment: Guests can relax in the garden or terrace, enjoy evening entertainment, and utilize the indoor play area. The resort offers free on-site parking, a minimarket, and a tour desk. Convenient Location: Located 60 mi from Coimbatore International Airport, the resort is a short walk from Ooty Bus Station and 1640 feet from Ooty Railway Station. Nearby attractions include Ooty Lake and Rose Garden.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Family rooms
  • Free parking
  • Free Wifi
  • Restaurant
  • Room service
  • Non-smoking rooms
  • BBQ facilities
  • Bar
  • Tea/Coffee Maker in All Rooms
  • Breakfast

  • Top Location: Highly rated by recent guests (8.8)

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, Italian, Full English/Irish, Vegetarian, Halal, Asian, American, Buffet, Breakfast to go

Free Private Parking Available On Site

Activities:

Evening entertainment

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
1 queen bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Pramod
India India
“The staff was very courteous, rooms very beautiful and specious , beautiful British architecture of the property gives unique experience, walls of the hallway are adored with old newspaper articles dating back to 1898 reading them was fascinating...”
Khader
Saudi Arabia Saudi Arabia
“Very good Victoria style resort and quite close to Ooty Commercial street and other tourist attractions. Good breakfast with sufficient variety. Good staff and a excellent front desk manager Mr. Sakthi Comfortable beds. In all a great stay of 3...”
Anagha
India India
“Excellent, but there was staff shortage perhaps, hence service was slow. Food was good.”

Area info

Restaurants

1 Restaurant On Site
Commonwealth Multicuisine Restaurant
  • Cuisine
    American • British • Indian • Italian • Mediterranean • Mexican • Middle Eastern • Pizza • Thai • Local • Asian • International • European • Grill/BBQ
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly
  • Dietary options
    Halal • Vegetarian • Gluten-free

House rules

West Downs - The Heritage Resort takes special requests – add in the next step!
Check-in
From 12:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0+ years
Extra bed upon request
Rs. 1,500 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardMaestroCash

The fine print

Must-know information for guests at this property

Hot Water Timings are Morning 06 AM to 11 AM and evening 6 PM to 11 PM.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform West Downs - The Heritage Resort of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.