Sui Suwako

–Excellent location - show map
+231 photos
Scored 9.7
Rated exceptional

Staff

10

Experience world-class service at Sui Suwako

Elegant Accommodation: Sui Suwako in Suwa offers a 5-star ryokan experience with a hot spring bath, garden, open-air bath, restaurant, bar, and free WiFi. Guests enjoy lake views and a serene environment. Comfortable Amenities: The property features air-conditioning, bathrobes, private open-air bath, private bathroom, bath, tea and coffee maker, bidet, yukata, tatami floor, refrigerator, seating area, free toiletries, shower, slippers, TV, and sofa. Dining Experience: Asian breakfast is served with local specialities. The traditional restaurant serves Japanese cuisine for dinner. The bar offers a relaxing atmosphere. Convenient Location: Located 28 km from Matsumoto Airport, less than 1 km from Kamisuwa Station, and near Suwa-Lake (5 km). Nearby attractions include Matsumoto Castle (36 km) and The Japan Ukiyo-e Museum (33 km). Guest Satisfaction: Highly rated for dinner, attentive staff, and scenic lakes.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast

Property highlights

Top location: Highly rated by recent guests (9.5)

Breakfast info

Asian

  • FREE private parking!

  • Open-air bath, ​Hot spring bath

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 single beds
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1 futon bed
2 single beds
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1 futon bed
2 single beds
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1 futon bed
2 single beds
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1 futon bed
3 single beds
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1 futon bed
2 single beds
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1 futon bed
3 single beds
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1 futon bed
2 single beds
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1 futon bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Richard
United Kingdom United Kingdom
“A small spa hotel which was scrupulously clean, which was very well run. The dinner was very varied and served with real charm. In fact the staff were all amazingly. Helpful, friendly and warm.”
Yiaw
Singapore Singapore
“The service, ambience, location, almost everything is so good.”
Finola
Australia Australia
“Lovely big rooms, a private onsen in each room, private dining room for our party, exceptional service and food.”
Helena
United Kingdom United Kingdom
“Calm tranquil setting, friendly and helpful staff, the highlight of our trip to Japan”
Alex
Singapore Singapore
“Clean, spacious, hot tubs in room, good food, excellent personalized service.”
Anita
Japan Japan
“The location, facilities, size of the rooms, and cleanliness are all great, but two things stood out the most: the courteousness of the staff and the excellent food. We had dinner and breakfast included in our booking and the food was amazing! It...”
Dean
Australia Australia
“Everything about our stay here was fantastic. The rooms were spacious, clean and the balcony hot tub was very nice. The food was amazing, both for breakfast and dinner. The staff were welcoming and very friendly and attentive. We would definitely...”
Ömer
Germany Germany
“Excellent first class personal. The service in Japan's hospitality has been always top notch for me but sui suwako topped this by a mile. We had an elder woman, I regret not asking for her name, she served us so tremendously during our stay. Her...”
Andrew
United States United States
“Meals were amazing Onsen was great (wish I could have gotten in early enough to see the sunset) Tub in room was amazing Sake tasting was fun”
Thomas
Japan Japan
“The staff was very hospitable and helpful. Some of the nicest employees I've had the pleasure of meeting. The room was very clean. Breakfast and dinners were amazing and delicious.”

Managed by 合資会社親湯温泉

Company review score: 10Based on 78 reviews from 1 property
1 managed property

Property information

The "Suwa-no-Yuyado Suwako" is a small 8-room hot spring inn located on the shores of Lake Suwa. All rooms have an open-air Japanese cypress bath overlooking Lake Suwa. Furniture by Hida master craftsman Kashiwa Woodworks is used in all rooms and in the sunken hearth tea room. Please enjoy the delicious cuisine served in the private room ryotei, prepared with carefully selected seasonal ingredients and seasonings from Suwa, Shinshu. In support of the SDGs (Sustainable Development Goals), we are committed to eco-sustainable activities to maintain a rich natural environment. By staying at our hotel, you will offset about 15 kg of CO2 emitted during your stay. As a bonus, you will receive an "Offset STAY Certificate" and we will offer one free drink during dinner.

Neighbourhood information

Matsumoto Castle - About 1 hour by car, Zenkoji Temple - About 2 hours by car, Snow Monkey Park - About 2 hours by car, Hida Takayama - About 2 hours and a half by car, Fuji - About 3 hours by car

Languages spoken

English,Japanese,Korean

Property surroundings

Restaurants

1 restaurant on site
完全個室の和室料亭
  • Cuisine
    Japanese
  • Open for
    Breakfast • Dinner
  • Ambiance
    Traditional

House rules

Sui Suwako takes special requests - add in the next step!
Check-in
From 15:00 to 17:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Please inform Sui Suwako in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

This property will not accommodate hen, stag or similar parties.

This property is located in a residential area and guests are asked to refrain from excessive noise.

When booking half board, please note that drinks are not included.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

License number: 長野県諏訪保健所指令28課保第10－4号