Comfortable Accommodations: The ryokan offers family rooms with air-conditioning, private open-air baths, and tatami floors. Each room includes a dining table, yukata, and free toiletries.
Essential Facilities: Guests enjoy free WiFi, a public bath, 24-hour front desk, full-day security, and luggage storage. Free on-site private parking is available.
Local Attractions: Located 2.5 mi from Jigokudani Monkey Park and 64 mi from Matsumoto Airport. Nearby attractions include Ryuoo Ski Park (6.8 mi) and Zenkoji Temple (17 mi).
Hot Spring Area: The surrounding area features a hot spring, providing relaxation and wellness opportunities.
“Great location! Friendly and caring staff. They were so friendly and accommodating with my dog”
Kirsty
United Kingdom
“The staff were very friendly and helpful. The room was a great size”
Harry
Hong Kong
“We were incredibly well looked after by Yoko, who took care of us and provided an exceptional service. Very hospitable. Also, other staff including our day driver Toko were all wonderful and took care of us and made our stay extra special.”
“La calidez humana de los que trabajan ahí, y la atención personalizada. Todo muy limpio y confortable.”
S
Sans2021
France
“La grande chambre par rapport au prix.
Le onsen privatif.
Pas très loin de la gare.”
Area info
Amenities of つるや旅館
Most popular amenities
Free parking
Non-smoking rooms
Free Wifi
Family rooms
House rules
つるや旅館 takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds
Child policies
Children of all ages are welcome.
Children 16 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
No age restriction
There's no age requirement for check-in
Pets
Free!Pets are allowed. No extra charges.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 7:00 AM.
The fine print
Must-know information for guests at this property
Please inform つるや旅館 of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
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