Set among tropical gardens, Fairmont The Norfolk offers luxury accommodations in an early 19th-century colonial building. It includes a fitness center with sauna, 6 restaurants and a heated outdoor pool.
Elegantly decorated rooms include a flat-screen TV, marble bathroom and views of the surrounding garden. More spacious suites feature a separate seating area and some have a large, furnished terrace.
The Norfolk features a modern-style American steak house, a classically furnished wine bar serving hors d'oeuvres and a poolside restaurant. Historical Lord Delamere Terrace restaurant and bar provides an international à la carte menu and drink selection. Free WiFi is available on site.
Shopping and cultural tours of Nairobi can be organized at the 24-hour front desk. The gym has personal trainers and daily classes as well as a steam room and massage facilities. Business guests are also offered a complimentary return shuttle to their office with free WiFi on board.
A collection of Kenyan history and culture can be seen at the National Museums of Kenya, a 15-minute walk. A shuttle is available at a fee for Jomo Kenyatta International Airport, 11 mi away.
Couples in particular like the location – they rated it 8.9 for a two-person trip.
This property has 1 third-party sustainability certification.
Green Globe Certification
Guest reviews
Categories:
Staff
9.4
Facilities
9.0
Cleanliness
9.2
Comfort
9.3
Value for money
7.9
Location
8.9
Free Wifi
8.0
Select topics to read reviews:
Guests who stayed here loved
T
Tee
United States
“Staff is outstanding and wonderful. Facility is perfect for a short stay.”
T
Tee
United States
“There needs to be individual pricing for the breakfast. A charge of $60.00 for my wife and I was ridiculous as we only had coffee and 2 muffins each. There is no alternate choice and you cannot leave the hotel and go anywhere else. We are not...”
Rita
Greece
“It’s a beautiful historical hotel that has been very well maintained and retains its authenticity. The service was exceptional, blending professionalism with Kenyan hospitality and warmth. We loved our stay.”
K
K
United States
“Breakfast room was pleasant. The variety of offerings was good, but there was nothing outstanding. The bar area was very pleasant. The grounds are beautiful.”
F
Family
United States
“Everything was awesome! No its not about the lego song.. but the people are all great”
Shreyasi
Thailand
“Lovely historical hotel. Rooms are large, beautiful garden and great restaurant and breakfast”
K
Karoline
United States
“The vegan salad dish in the restaurant was so good. My room had no hot water, and the taps were not running. I told a staff member who sent someone to fix it straight away.
I liked how the staff met me outside with a towel and a drink on my arrival”
Chantal
Mauritius
“We loved the garden and the cin cin bar. Great atmosphere, very kind, helpful and smiling staff.
Excellence at all levels and in details - live jazz band in the evening, great smell in the lobby and even great body wash!”
Jensen
United States
“Breakfast was fantastic - everything you could ever wish for. If you want a wonderful place to stay, the Norfolk is it”
Baranov
United Arab Emirates
“Location is good and they have a very nice garden inside the hotel. Lovely place for a rest in Nairobi. Much better than Kempinski”
Hotel area info
Restaurants
3 Restaurants On Site
Lord Delamere Terrace
Cuisine
African • American • Greek • Indian • Mediterranean • Pizza • Seafood • Asian • International
Ambience
Family-friendly • Traditional
Dietary options
Halal • Vegetarian • Gluten-free • Dairy-free
Tatu Restaurant
Cuisine
Seafood • Steakhouse • International
Ambience
Traditional • Romantic
Dietary options
Halal • Vegetarian • Gluten-free • Dairy-free
Cin Cin Bar and lounge
Cuisine
International
Ambience
Traditional • Romantic
Dietary options
Halal • Vegetarian • Gluten-free • Dairy-free
House rules
Fairmont The Norfolk takes special requests – add in the next step!
Check-in
From 2:00 PM to 11:30 PM
Check-out
From 12:00 PM to 12:30 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Crib upon request
Free
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
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United States
Greece
Thailand
Mauritius
United Arab Emirates
