Name: Cinnamon Citadel Kandy
Address: Srimath Kuda Ratwatte Mawatha, 20000 Kandy, Sri Lanka, Srimath Kuda Ratwatte Mawatha, Kandy District, 20000, Sri Lanka
Rating: 8.2

Cinnamon Citadel Kandy

–Great location - show map

+107 photos

Mountain view
Garden
Swimming pool
Free Wifi
Terrace
Free parking
Bathtub
Air conditioning
24-hour front desk
Daily housekeeping

You might be eligible for a Genius discount at Cinnamon Citadel Kandy. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Located 1640 feet above sea level, Cinnamon Citadel Kandy offers a spectacular outdoor pool. It offers well-appointed air-conditioned rooms featuring spacious interiors with fine bedding and furnishing. Each room is equipped with a mini-bar, tea/coffee making facilities and a TV with cable channels. Panorama Restaurant features an international menu, and continental dishes can be found at the Cafe C. The Lounge is an excellent venue to enjoy refreshing beverages and light snacks. Guests can enjoy a leisurely swim at the outdoor pool. Free Wi-Fi is provided on site. The hotel’s tour desk can help organize trips to popular attractions such as the Pinnawala Elephant Orphanage. Cinnamon Citadel Kandy is located a 20-minute drive from the famous Sacred Tooth Relic of Lord Buddha site. Bandaranaike International Airport is a 5-hour drive from the hotel, and free parking is provided.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.4)

Breakfast Info

Continental, Full English/Irish, Vegetarian, Halal, Asian, American, Buffet

Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Room Type	Number of guests
Deluxe King River View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 1 full bed
Superior King Room - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 1 full bed
Superior King Garden View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 1 full bed
Superior King River View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 1 full bed
Superior Twin Garden View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 2 twin beds
Superior Twin River View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 2 twin beds
Superior Twin Room - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 2 twin beds
Deluxe Twin River View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 2 twin beds

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free Wifi

Guests who stayed here loved

Alejandro

Dominican Republic

“Was very clean and comfortable. The pool are is fantastic and kid’s friendly. The staff is super helpful and very nice to talk to.”

Sritam

India

“A super property nestled amidst nature. Pure bliss. Boat safari early in the morning is highly recommended. Pool was cool. Room was very spacious. Views from the balcony exceeded our expectations.”

Arjuna3355

Sri Lanka

“Our stay at this hotel was wonderful! The staff were warm, friendly, and always ready to help. The room was clean, spacious, and very comfortable. The location was convenient, and the amenities made the experience even better. I truly enjoyed my...”

Bharath

Bahrain

“Pros > Great Location > Amazing food(there’s so much to choose from) > The views are great, we didn’t book the lake view but still got great views of the property > Rooms are neat and in great condition > Staff was great with the service”

Alison

United Kingdom

“Lovely room with river view. Swimming pool is well situated & we enjoyed our afternoon poolside. We also chose to do a boat ride which was interesting as we saw a number of birds & other animals. Breakfast was delicious! All the staff were very...”

Sumesh

Qatar

“Nice place to stay and wonderful ambience overall.”

Janelie

Philippines

“The location of this place was just ideal! Our room had an amazing view of the lake, which was so relaxing. It's a fantastic hotel to choose if you want a peaceful escape from the hustle and bustle of Kandy. I would definitely recommend it to...”

Sandip

India

“Excellent location, swimming pool and a great breakfast !”

Vinay

India

“Staff was very friendly. Location superb. Rooms r a bit old but cleaned well. Try taking the garden or river view if you booked that one. Having booked garden view and looking at the garden rooms, i felt we could have got a better room. They put...”

Ruwan

United Arab Emirates

“Excellent staff, very friendly and helpful especially the bar and restaurant staff”

Hotel area info

Restaurants

3 Restaurants On Site

Cafe C

Cuisine
European
Open for
Breakfast • Brunch • Dinner
Ambience
Traditional • Romantic
Dietary options
Vegetarian • Gluten-free • Dairy-free

Panorama

Cuisine
International
Open for
Breakfast • Lunch • Dinner
Ambience
Family-friendly • Traditional
Dietary options
Halal • Vegetarian • Gluten-free • Dairy-free

Lounge Bar

Cuisine
Local • Asian • International
Open for
Lunch • Dinner • High tea • Cocktail hour

House rules

Cinnamon Citadel Kandy takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in.

You need to let the property know what time you'll be arriving in advance.

Check-out

Until 12:00 PM

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years

Extra bed upon request

$10 per child, per night

Crib upon request

Free

4 - 11 years

Extra bed upon request

$10 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional fees may apply.

Accepted payment methods

Cash

The fine print

Must-know information for guests at this property

Please note that from December 24th to December 31st, supplements may apply for the Gala Dinners.

Please note that all confirmed reservations will be billed in USD.

The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Please note that the resort may contact the cardholder for verification purposes.

Please note that all cancelations will be charged, including taxes.

Please note that we will charge an additional 2.56% of the total rate for arrivals, effective from October 1st onwards, if the final room bill is paid in LKR.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Cinnamon Citadel Kandy of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.