Cielo Maya Beach Tulum

–Great location - show map
+103 photos
Scored 8.5
Rated very good

You might be eligible for a Genius discount at Cielo Maya Beach Tulum. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Situated north of Tulum, 7 km from Tulum Archeological Site and 10 km from Tulum town., Cielo Maya Beach Tulum boasts an outdoor pool and views of the sea. The hotel has a terrace and views of the garden, and guests can enjoy a meal at the restaurant or a drink at the bar. Free private parking is available on site. Every room at this hotel is air conditioned and is fitted with a flat-screen TV. Some rooms have a seating area for your convenience. You will find a coffee machine in the room. Rooms are equipped with a private bathroom equipped with a shower. For your comfort, you will find bathrobes and slippers. Cielo Maya Beach Tulum features free WiFi throughout the property. There is a 24-hour front desk at the property. This hotel has a private beach area, ideal for snorkeling and kayaking. Car hire is also available. Bus station Tulum Ruins is 7 km from Cielo Maya Beach Tulum, while Tulum Bus station is 10 km from the property. The nearest airport is Cancun International Airport.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Beachfront
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Restaurant
  • Spa and wellness centre
  • Bar
  • Private beach area

Property highlights

  • Top location: Highly rated by recent guests (8.3)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Vegetarian, Vegan

Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
2 large double beds
1 extra-large double bed
and
2 sofa beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Stuart
Spain Spain
“The location was perfect, just what we were looking for. The staff super friendly and professional.”
Helga
Belgium Belgium
“The hotel is fantastic constructed and decorated. Nice rooms, beautifull swimming pool and beach. It’s really quiet. You can use a boat and a canoe for free. Recommandation if you want a quiet and beautifull place.”
Mazeratis
Australia Australia
“Beautiful facilities, well designed, excellent staff”
Susanna
United Kingdom United Kingdom
“Friendly staff, beautiful setting and relaxing vibe”
Ugnius
Lithuania Lithuania
“Clean, calm, big rooms, nice sand in the beach, ability to use kayak and snorkling equipment for free.”
Nalaka
United Kingdom United Kingdom
“The Receptionist was very friendly, helpful and allowed us to stay couple hours extra before our flight. The beach area is clean, private and relaxing with a lovely pier for sitting on or to have a romantic dinner. There is a Cenote within a 5...”
Madhura
Australia Australia
“Beautiful views of the sea from a spacious and comfortable room. Loved the large windows and the balcony, waking up to sea views was amazing. The bathroom was huge with a jacuzzi bathtub! The food was also pretty good, albeit a bit overpriced...”
John
United Kingdom United Kingdom
“Superb location on the beach, a lovely hotel. The staff are very welcoming and the service is good. The views from the sea-facing rooms are amazing.”
Ian
Australia Australia
“The pool was excellent, in the shade and convenient to our room. The food was good although a little expensive. The size of the room was very good and we had plenty of space to move around. The room was clean and well serviced.”
Ben
Australia Australia
“Wonderful location on the beach, 2 for 1 drinks from 12-6 every day, clean rooms, access to kayaks and snorkeling equipment was nice”

Hotel surroundings

Restaurants

1 restaurant on site
Restaurante #1
  • Cuisine
    French • Italian • Mexican • International
  • Ambiance
    Family friendly • Modern • Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free

House rules

Cielo Maya Beach Tulum takes special requests - add in the next step!
Check-in
From 15:00 to 21:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children older than 3 years are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Cielo Maya Beach Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

A damage deposit of US$200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

License number: 09037788