Experience world-class service at Grand Velas Riviera Maya - All Inclusive

Amidst the tropical beauty that embraces the Riviera Maya and overlooking the Caribbean Sea, Grand Velas opens its doors to offer natural environments dedicated to pampering the senses and inviting you to reconnect with the carefree, yet sophisticated, Caribbean lifestyle. Discover the flavors our chefs create in each dish; indulge in rituals that rescue ancestral wellness techniques at SE Spa; enjoy fun family moments with our endless activities, and relish dream-like couples’ moments. Grand Velas Riviera Maya is the background and you are the author of every experience to redefine the meaning of luxury.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Top location: Highly rated by recent guests (8.8)

  • Great Food: Meals here are highly recommended

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet

Free parking available on-site

Activities:

  • Fitness centre

  • Golf course (within 3 km)

  • Games room


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 double beds
and
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
and
1 extra-large double bed
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Sustainability

This property has 1 third-party sustainability certification.
EarthCheck Certified
EarthCheck Certified

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Sebastiano
Italy Italy
nice place nice venue, nice staff, good food amazing place where to relax and to enjoy with small kids and family, would love to go back again there
Pieter
Belgium Belgium
Great relaxing place, amazing food and facilities. Super friendly and helpful staff. Fantastic pools and scenery. Very recommended!
Anonymous
United Kingdom United Kingdom
the venue is amazing and all the staff where very welcoming, engaging and genuinely cared about how your stay is to see if there is anything they can do better.
Yuriko
Mexico Mexico
La atención del personal, amenidades, instalaciones.
Nuria
Mexico Mexico
El servicio es maravilloso, el Hotel está divino, la comida deliciosa
Semby10
France France
Le personnel très serviable et sympathique. Les restaurants gastronomiques Les équipements
Joseph
United States United States
Super friendly staff. Grand Class suites were awesome. Food and drinks were good. The entire property is spotless.
Irene
Argentina Argentina
Todo! La playa, la gente que nos atendió en el hotel, la habitacion

Property surroundings

Restaurants

8 restaurants on site
Piaf
  • Cuisine
    French
  • Open for
    Dinner
  • Ambiance
    Romantic
Frida
  • Cuisine
    Mexican
  • Open for
    Dinner
  • Ambiance
    Traditional
Azul
  • Cuisine
    International
  • Open for
    Breakfast • Brunch • Lunch • Dinner
Bistro
  • Cuisine
    International
  • Open for
    Breakfast • Brunch • Lunch • Dinner
Cocina de Autor
  • Open for
    Dinner
  • Ambiance
    Modern
Lucca
  • Cuisine
    Italian • Mediterranean
  • Open for
    Dinner
  • Ambiance
    Romantic
Sen Lin
  • Cuisine
    Chinese • Japanese • Korean • Thai • Vietnamese • Asian
  • Open for
    Dinner
  • Ambiance
    Modern
Chaká
  • Cuisine
    Mexican
  • Open for
    Dinner
  • Ambiance
    Family friendly

House rules

Grand Velas Riviera Maya - All Inclusive takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Restaurants:

PIAF Frech Cuisine & COCINA DE AUTOR Creative, evolutionary cuisine for ages 12 and over in selected seatings.

BISTRO International cuisine for ages 16 and over.

Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal. All restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.

Please note that some rooms are located about 1 km from the beach.

There is an additional nightly charge to guarantee connecting rooms.

Payment has to be made directly at the property upon arrival.

Connecting rooms are subject to availability.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Velas Riviera Maya - All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.