Naya Bacalar Lagoon Front Hotel

–Great location - show map
+37 photos
Scored 9.3
Rated wonderful

Staff

9.6

Property highlights

About this property

Elegant Accommodations: Naya Bacalar Lagoon Front Hotel in Bacalar offers adults-only rooms with private balconies and garden views. Each room features air-conditioning, a private bathroom, and modern amenities. Exceptional Facilities: Guests enjoy a swimming pool with a view, sun terrace, and lush garden. The hotel provides free WiFi, a restaurant, bar, and outdoor seating area. Additional services include a paid shuttle, concierge, and tour desk. Dining Experience: The romantic restaurant serves Mediterranean, Mexican, and Latin American cuisines with vegetarian, vegan, gluten-free, and dairy-free options. Breakfast includes continental with juice, pancakes, cheese, and fruits. Prime Location: Located 25 mi from Chetumal International Airport, the hotel is highly rated for its attentive staff and excellent service support. Guests appreciate the convenient nature trip and beautiful garden.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Continental

Free private parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Karina
United States United States
“Delicious breakfast, super friendly and helpful staff, very cool amenities like yoga classes, paddleboards, etc. The staff here definitely go above and beyond (hi, Carlos!).”
Hanadi
United States United States
“It was heaven. My jaw dropped as soon as I saw the room I booked with a plunge pool. Not to mention their restaurant has the most amazing views.”
Francisco
United States United States
“Love everything about this hotel, location, rooms , restaurant , food and staff. Jorge (front desk), Carlos and Christian ( restaurant) went above and beyond, excellent customer service.”
Dany
Switzerland Switzerland
“The staff took great care of us, the complex is small so it is intimate but at the same time the infrastructure allows you to meet others and talk with other customers and share experiences not to be missed in Bacalar. The yoga classes are great...”
Darin
Australia Australia
“What a beauty of a place. 10 min drive to town, the huge bungalows are designed with quality in mind. Huge, super comfortable beds, outdoor shower (with infrared light to not attract mosquitoes) but indoor toilet, the most comfortable hammock i've...”
Maria
United States United States
“Everything … This place is mind blowing beautiful all around.. i would definitely come back..”
Nadyn
United States United States
“This hotel is perfect for people who want to unwind and get away from all the hustle and bustle. The masseuse did a great job. The staff and food were wonderful. The rooms were amazing. They said they will have access to the lagoon in about 6...”
Cesar
United States United States
“Everything was great, Food was good, maybe bit more variety on the breakfast beverages, but other than that we were completely satisfied, We will return”
Cesar
Mexico Mexico
“the staff where pretty gentle and friendly really clean installations”
Alejandra
United States United States
“the rooms are beautiful and features are thoughtful. Breakfast was great and access to the pool, although off grounds, was convenient and isolated”

Hotel area info

Restaurants

1 Restaurant On Site
Restaurant with a view of the lagoon
  • Cuisine
    Mediterranean • Mexican • Latin American
  • Open for
    Breakfast • Brunch • Lunch • Dinner • Cocktail hour
  • Ambience
    Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Naya Bacalar Lagoon Front Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM to 8:00 PM
Check-out
From 8:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash