You might be eligible for a Genius discount at Krystal Cancun. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Beachfront Location: Krystal Cancun in Cancún offers direct beachfront access, an infinity swimming pool, and a sun terrace. Guests enjoy a lush garden, spa facilities, and free WiFi throughout the property. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, and sea or city views. Additional amenities include balconies, minibars, and free toiletries. Family rooms and interconnected rooms cater to all travellers. Dining Experience: The family-friendly restaurant serves Mediterranean, Mexican, and international cuisines. Breakfast includes local specialities, warm dishes, fresh pastries, and a variety of beverages. Live music and cooking classes enhance the dining experience. Leisure Activities: Guests can enjoy yoga classes, aerobics, and a fitness room. The kids' club and outdoor play area provide entertainment for younger visitors. Free on-site private parking and a tour desk are available.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- 3 swimming pools
- Non-smoking rooms
- Spa and wellness centre
- Fitness centre
- Room service
- Tea/coffee maker in all rooms
- Bar
- Beachfront
- Free cot available on request
Sign in, save money
Please select one or more options you want to book
Availability
Select different dates to see more availability
Guest reviews
Categories:
Select topics to read reviews:
Guests who stayed here loved
- Harry
United Kingdom“Fantastic location, solid rooms with a beautiful view.” - Vernon
Australia“Staff and the hotel were great, and I couldn't say I could find any issues after reading a few less favourable reviews.. Rooms are a good size and very clean and cool. Also well serviced by friendly staff.. I got to the hotel long before my...” 
Al
Trinidad and Tobago“Loved the location. Loved the staff especially at the buffet restaurant and the spa.”- Natale
Canada“Everything about it. Location, room, we were given a room with seaview even if we booked one with city view. It was a very nice and appreciated upgrade. The view was stunning, the staff friendly, the room very clean. Not a single complaint. We...” - Erzsebet
United States“Kystal Cancun is one of my favorite places to stay, because it has one of the prettiest beaches, and it is also right downtown, so you have easy walking access to many restaurants, shopping and entertainment. Another reason I like coming here,...” - Katrina Australia“Right on a beautiful section of beach. Beautiful views from our balcony. The staff were very helpful. There is a family atmosphere which was enhanced by the amazing activities director.”
- Yahya
Saudi Arabia“Everything was good and the staff were friendly especially (ROBERTO CHE).” - Marisela
Germany“The views are super, the people was very nice and the Breakfast buffet was the best!!!” - Marisela Germany“The friendliness of the majority of the people, the location, the super variety in food”
Stephen
South Africa“Hotel is right on Beach Front so very convenient. The position was good for us Staff really friendly especially Julio who always willing to help”
Property surroundings
Restaurants
- Hacienda el Mortero
- CuisineMexican
- Open forBrunch • Dinner
- AmbianceTraditional
- Aquamarina
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly
- Las Velas
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly
- Mediterraneo
- CuisineMediterranean
- Open forDinner
- AmbianceRomantic
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
The fine print
The property has the Stay Safe & Clean Sanitary Certification.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Restrictions for the all-inclusive plan:
Children from 0 – 4 for free.
Children from 5 – 12, additional fee USD 40.00
Children older than 13, additional fee USD 90.00
In the event of an early departure, the property will charge you the full amount for your stay.
