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About this property

This 5-star hotel is located on Chachalacas Beach in the Veracruz region. Set in attractive gardens, it offers an indoor and outdoor pool, a gym and a spa with hot tub, sauna and massage treatments. The air-conditioned rooms at Artisan Hotels And Resorts Collection Playa Esmeralda feature elegant décor and come with free WiFi. All feature a mini-bar, coffee maker, plasma TV with DVD player and a safe. Some also have a spa bath. Artisan offers various dining options, with 3 restaurants and 2 bars offering regional and international cuisine and refreshments. Room service is also available. The hotel has a mini golf course and offers activities and extreme sports from kayaking and wave running to quad biking on the Sabanal Sand Dunes. Artisan Hotels And Resorts Collection Playa Esmeralda is 8.1 mi from Zempoala and 31 mi from Veracruz City. It offers free private parking and is around 24 mi from General Heriberto Jara International Airport.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Full English/Irish, American, Buffet

  • Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
2 full beds
2 full beds
1 king bed
2 full beds
1 king bed
2 full beds
1 queen bed
2 full beds
2 full beds
1 king bed
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Roberto
United States United States
Great location with everything that’s needed and very friendly staff.
Rafaalex
Mexico Mexico
Ohhh, I like the people of the staff, they are very kind , Josué, Enrique, Nury, I also like the bedroom, both pools, the bar, the restaurant, the hotel is beautiful, I think I'm going to stay there in a future, the sea view is incredible! Very...
Priscila
Mexico Mexico
the staff very kind, the location amazing near the dunes, and the view of the room
Anonymous
Mexico Mexico
Everything was quite right! Room and services, staff!
Johan
South Africa South Africa
We liked all the activities surrounding te area. The view from the room to the beach is emaculate
Andre
Canada Canada
Excellent location on the beach with a variety of places to relax. Great pool with a separate area for children. Food was good however being there during the week the menu items were limited and the fish restaurant wasn't open.
Selene
Mexico Mexico
El personal es muy amable, la habitación estaba limpia, espaciosa y con una vista muy bonita al mar. El spa también es agradable y con personal muy profesional.
Jose
Mexico Mexico
Las albercas y sus instalaciones de camastros en la playa
Orlando
Mexico Mexico
El clima, la tormenta, y la atención en el hospedaje
Abril
Mexico Mexico
La atención del personal 10/10, siempre serviciales y amables. Las instalaciones se encontraban limpias, algunos detalles propios del deterioro de un hotel frente al mar pero nada importante. Costos del restaurante acordes, se paga algo más...

Hotel area info

Restaurants

1 Restaurant On Site
Restaurante Alava
  • Cuisine
    Mediterranean • Mexican • Pizza • Seafood
  • Ambience
    Family-friendly

House rules

Artisan Playa Esmeralda Family Beach Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Check-out
From 1:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash