About this property

A block from the beach, Best Western Plus Condado Palm Inn & Suites, offers the best location, a sun terrace with a heated swimming pool, free Wi-Fi and excellent service. This hotel is located in the heart of Condado, and 1.2 miles from Old San Juan City. The air-conditioned rooms and suites offer wardrobe, desk, flat-screen TV and coffee maker. The suites also feature a seating area, kitchen and a balcony. All of the accommodations have a private bathroom. Free bike rental subject to availability, and a Beach Club are available at the property. There are 1600 square feet Event Facilities on site. A 24 hour gym, business centre, cash machine and concierge services are also provided at this hotel. Best Western Plus Condado Palm Inn & Suites is just a block away from Condado Beach, and 10 minutes' drive from the Luis Muñoz Marín International Airport.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Tapestry Collection
Hotel chain/brand
Tapestry Collection

Property highlights

Top location: Highly rated by recent guests (9.2)

Breakfast info

Buffet

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
2 large double beds
2 large double beds
2 large double beds
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Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Emilio
Italy Italy
A nice and clean hotel a few steps far from the beaches, kind and professional staff. The hotel itself has a good restaurant but it is located a good area where you will find a lot of restaurants, shops and services, pharmacy etc…
Jaikissoon
Guyana Guyana
Did not had the breakfast but the hotel was very clean I give it an A+
Christie
United States United States
The best view. Very friendly staff. Highly recommended place for a quiet relaxing vacation. Pool and hot tub clean and well stocked with towels.
Gemma
United States United States
Location was great, breakfast was okay, room ended up having a full ocean view, which was spectacular, loved proximity of Walgreens and CVS, easy to walk or Uber everywhere. Good beach access. Pool and hot tub were awesome. Employees were very...
Brian
United States United States
The front desk made our day! Best experience ever.
Ivan
United States United States
Very helpful staff, including reception and cleaning personal.
Madeline
Puerto Rico Puerto Rico
The staff very, very attentive. The room was spotless clean. Parking area at a few steps from hotel entrance
Jhon
United States United States
The cleanliness, good receptionist, amazing area, views and all of them combined. Shoutout to Francisco our receptionist which took care of us, provided us all of the answer we needed it and help as well. Also, the Car-rental person that is in the...
Angie
United States United States
I enjoyed my stay as a solo traveler. Hotel was amazing and cozy. I felt safe. Everything needed was near by. Loved the view (14th flr blue tower). Would definitely come back for a longer stay!
Wendy
United States United States
Staff are friendly, cleaning worker are very polite friendly and attentive with us.

Hotel surroundings

Restaurants

3 restaurants on site
Ropa Vieja Bar & Grill
  • Cuisine
    Spanish
  • Open for
    Lunch • Dinner
  • Ambiance
    Family friendly • Romantic
Ropa Vieja Bar & Grill Breakfast
  • Cuisine
    American • Spanish
  • Open for
    Breakfast
  • Ambiance
    Family friendly • Romantic
Chocobar Cortes
  • Cuisine
    American • Spanish
  • Open for
    Breakfast • Brunch • Lunch
  • Ambiance
    Family friendly

House rules

Condado Palm Inn San Juan, Tapestry Collection by Hilton takes special requests - add in the next step!
Check-in
From 16:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche Cash is not accepted

The fine print

Need-to-know information for guests at this property

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.