Step Town

–Great location - show map
+17 photos
Scored 8.6
Rated fabulous

Staff

9.5

You might be eligible for a Genius discount at Step Town. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Situated in the hilly suburbs of Kigali, Step Town offers accommodation with panoramic views overlooking the city. The hotel features free WiFi throughout the property and free private parking is available on site. Each room at Step Town is equipped with a fan, telephone and a TV with satellite channels. The private bathrooms are equipped with a bath or shower, and each room features a terrace or patio. Step Town has a restaurant on site, or guests can enjoy a drink on the terrace overlooking Kigali. Special diet menus and room service can also be arranged. Other facilities at the hotel include a 24-hour front desk and luggage storage, and airport shuttles are available at a surcharge. Step Town is within 3 km of the Kigali Genocide Memorial and Kigali International Airport is 10.5 km away from the property.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Fitness centre
  • Free parking
  • Restaurant
  • 24-hour front desk
  • Room service
  • Non-smoking rooms
  • Bar

Property highlights

  • Top location: Highly rated by recent guests (8.4)

  • Great Food: Meals here are highly recommended

Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
3 single beds
2 single beds
1 extra-large double bed
2 single beds
1 single bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Sam
Belgium Belgium
“The staff was wonderfull! We stayed here with a big group of friends and they always tried to cater quickly to our needs. Furthermore, the rooms were spacious and clean.”
Ahman
Nigeria Nigeria
“Breakfast was good; they can have a little more on the menu though. Location was great as view was nice and it gave easy access to key areas of the city”
Lee
Australia Australia
“This is the place to stay in Kigali, the staff, rooms, and food are all amazing.”
Yvan
Rwanda Rwanda
“Step Town Hotel is an excellent place to stay — clean, comfortable, and welcoming. The atmosphere is peaceful, and the staff are incredibly friendly and helpful, making you feel right at home. Highly recommended for a pleasant stay.”
Steven
United Kingdom United Kingdom
“Step Town is a great little hotel. Not ultra-modern, nor in a high-profile location, but it's very central for getting to all areas and sights of Kigali. The panoramic views across the city hills from its breakfast area and first-floor open...”
Michelle
Switzerland Switzerland
“People working there were very friendly. Breakfast was great and a lot. The rooms were also clean and spacious. The driver told us many interesting facts about the country and Kigali.”
Richard
United Kingdom United Kingdom
“The staff were great. Very friendly and couldn't do enough for us. They made us feel very welcome. All the prices were excellent for the room, food and drink. The room was large. The food was great. Nice views and convenient walking distance...”
Katharine
Australia Australia
“We stayed in a triple room which was huge and very clean with a great shower. The beds (two singles and a large double) all had mosquito nets, although we didn’t see a single mosquito while we were there! Big selection of tasty meals and drinks...”
Kolawole
Nigeria Nigeria
“staff was friendly and helpful - loved their food and hospitality. great people especially Emmanuel”
Kofi
Ghana Ghana
“Breakfast was always a delight. Served a good variety. Came in shortest time from ordering. Gave a variety local and worldwide in one serving - local fruits and porridges as well as worldwide eggs and meats.”

Hotel surroundings

Restaurants

1 restaurant on site
Restaurant #1

No additional info available

House rules

Step Town takes special requests - add in the next step!
Check-in
From 10:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
11+ years
Extra bed upon request
US$30 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Free!Pets are allowed on request. No extra charges.
Accepted payment methods
VisaMastercardDiners ClubMaestroUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Please inform Step Town in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).