JEN Singapore Orchardgateway by Shangri-La

–Excellent location - show map
+89 photos
Scored 8.7
Rated fabulous

Excellent location!

9.4
  • City view
  • Swimming pool
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box

Cheapest option at this property for 2 adults, 1 child

1 × Superior Twin Room with City View
Price for:
Max adults: 2 <br> Max children: 1
Beds: 2 single beds
Free stay for your child
Costs 1st night to cancel
No prepayment needed – pay at the property
Breakfast US$35 (optional)
We have 4 left
US$236 per night
Price US$779
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!

About this property

With elevated views of the city and situated right in the heart of Orchard Road, JEN Singapore Orchardgateway by Shangri-La offers direct connectivity to public transport and nearby shopping and entertainment areas. The hotel boasts an infinity-edged pool, outdoor dining and panoramic city views from its spacious rooftop space. Guests can enjoy free WiFi access throughout the property. Housed in contemporary glass building, the hotel is only 1 km away from the popular ION Orchard Shopping Mall. Singapore’s Changi International Airport is 17 km away. Featuring modern furnishings, all the rooms are fully air-conditioned and fitted with large windows offering ample natural lighting. A seating area, flat-screen TV and coffee/tea making facilities are included. Bathrooms are en suite. At JEN Singapore Orchardgateway by Shangri-La, you will find a fitness centre and meeting facilities. Staff at the 24-hour front desk can assist you with car rentals, dry-cleaning services and currency exchange services. Guests can enjoy a delectable spread of local Singaporean cuisines including popular Western dishes at the on-site buffet restaurant. In-room dining options are possible and a variety of alcoholic beverages is served at the bar.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Non-smoking rooms
  • Fitness centre
  • Room service
  • Facilities for disabled guests
  • Free parking
  • Restaurant
  • Tea/coffee maker in all rooms
  • Free cot available on request
JEN by Shangri-La
Hotel chain/brand
JEN by Shangri-La

Property highlights

Perfect for a 3-night stay!

  • Situated in the best rated area in Singapore, this hotel has an excellent location score of 9.4

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

  • Top pick by families with children

Breakfast info

Continental, Buffet

Rooms with:

  • City view

Free parking available at the hotel

Availability

Prices converted to USD
—
 ! 

Please select one or more options you want to book

All available rooms

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Recommended for 2 adults, 1 child

1 × Superior Twin Room with City View
Price for:
Max adults: 2 <br> Max children: 1
Beds: 2 single beds
Free stay for your child
Costs 1st night to cancel
No prepayment needed – pay at the property
Breakfast US$35 (optional)
We have 4 left
US$236 per night
Price US$779
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!
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Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

How many rooms will you need for your stay? Please select here.

Select rooms
Superior Twin Room with City View
Recommended for 2 adults, 1 child
We have 4 left
  • 2 single beds
291 feet²
City view
Air conditioning
Private bathroom
Flat-screen TV
Free WiFi
  • Free toiletries
  • Shower
  • Bathrobe
  • Safety deposit box
  • Toilet
  • Towels
  • Linen
  • Desk
  • TV
  • Slippers
  • Telephone
  • Ironing facilities
  • Satellite channels
  • Tea/Coffee maker
  • Iron
  • Interconnected room(s) available
  • Hairdryer
  • Additional toilet
  • Wake up service/Alarm clock
  • Carpeted
  • Electric kettle
  • Wake-up service
  • Alarm clock
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
Max adults: 2 <br> Max children: 1
US$236 per night
Price US$779
Included: 10 % Service charge
Excluded: 9 % Tax
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$263 per night
Price US$868
Included: 10 % Service charge
Excluded: 9 % Tax
  • Fabulous breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Deluxe King Room
We have 4 left
  • 1 extra-large double bed
Free cot available on request
344 feet²
City view
Air conditioning
Private bathroom
Flat-screen TV
Free WiFi
Max adults: 2 <br> Max children: 1
US$268 per night
Price US$885
Included: 10 % Service charge
Excluded: 9 % Tax
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$295 per night
Price US$974
Included: 10 % Service charge
Excluded: 9 % Tax
  • Fabulous breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Panorama Club Room
We have 1 left
  • 1 extra-large double bed
Free cot available on request
592 feet²
City view
Air conditioning
Private bathroom
Flat-screen TV
Coffee machine
Free WiFi
Max adults: 2 <br> Max children: 1
US$387 per night
Original price
US$1,503.60
Late Escape Deal
- US$225.54
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$1,278.06
US$387 is the average price per night. This excludes taxes and charges.
15% off
15% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Included: 10 % Service charge
Excluded: 9 % Tax
  • Fabulous breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$361 per night
Original price
US$1,401.95
Late Escape Deal
- US$210.29
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$1,191.66
US$361 is the average price per night. This excludes taxes and charges.
15% off
15% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Included: 10 % Service charge
Excluded: 9 % Tax
  • Fabulous breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
  • You won't be charged yet
Limited supply in Singapore for your dates: 3 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Suzanne
    United Kingdom United Kingdom
    “It was a beautiful hotel in a central location, easy to move around. Very clean and tidy with pleasant and polite staff always willing to help.”
  • Avtar
    Australia Australia
    “The hotel is located on the top of shopping centre which is also has a very good food court, train station and buses and also covering this location to go pretty much every where in the Singapore.”
  • Paresh
    United Kingdom United Kingdom
    “Great location and near Somerset MRT station , one can get around anywhere in Singapore conveniently”
  • Stefanie
    Australia Australia
    “Location was perfect for access to public transport options. We loved how organised and easy breakfast was and the robots were a treat for my child. Our room was spacious and impressive and we loved the pool and could enjoy cooling off every evening.”
  • Jennifer
    United Kingdom United Kingdom
    “Great location. Very clean. Staff really friendly. Excellent selection at the breakfast buffet. The roof top pool is absolutely stunning! We loved every minute of our stay and would definitely stay again.”
  • Hee
    Singapore Singapore
    “The service at Jen Orchard Gateway is remarkable. The service standard of the front office staff, the room service staff, the breakfast staff and the rooftop bar staff are all so helpful and hospitable. The location of the hotel is right above...”
  • Jacek
    Poland Poland
    “Great rooftop pool with stunning views of the city! It was the highlight of our stay! Spacious room, also with great views. Coffee machine in the room. Very accommodating staff - we had to arrive one night later because our flight was cancelled...”
  • Michelle
    Australia Australia
    “Location and access to public transport plus shopping was amazing”
  • Anthony
    Denmark Denmark
    “Excellent location offering easy access to other parts of Singapore. Good sized rooms and breakfast with wide variety.”
  • Amy
    United Kingdom United Kingdom
    “Everything, the hotel was outstanding truly one of the best I have stayed in thank you so much ☺️”

Hotel surroundings

Restaurants

1 restaurant on site
  • Makan@Jen
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern

House rules

JEN Singapore Orchardgateway by Shangri-La takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
S$ 90 per child, per night
Cot upon request
Free
4 - 11 years
Extra bed upon request
S$ 90 per child, per night
12+ years
Extra bed upon request
S$ 90 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBUnionPay credit card Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that the swimming pool's operating hours are from 06:00 to 23:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.