Sustainability certification

Best Western Plus Surprise-Phoenix NW

–Great location - show map
+43 photos
Scored 8.7
Rated excellent

Free Wifi

9.3

Property highlights

About this property

Comfortable Accommodations: Best Western Plus Surprise-Phenix NW in Surprise offers family rooms with free WiFi, air-conditioning, and modern amenities. Each room includes a work desk, refrigerator, microwave, sofa, TV, and tea and coffee maker. Outstanding Facilities: Guests can enjoy an outdoor swimming pool, relax in the sun, and stay active with a fitness center. Free on-site parking is available, and a 24-hour front desk ensures convenience. Delicious Breakfast: A continental buffet breakfast is served daily, featuring warm dishes, fresh pastries, cheese, fruits, juice, and more. The breakfast is highly praised by guests for its quality and variety. Prime Location: Located 24 mi from Phenix Sky Harbor International Airport, the hotel is near attractions such as State Farm Stadium (11 mi) and Phenix Convention Center (21 mi). Free WiFi is available throughout the property.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Family rooms
Best Western Plus
Hotel chain/brand
Best Western Plus

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Continental, Buffet, Breakfast to go

Free parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
2 queen beds
2 queen beds
1 king bed
and
1 sofa bed
1 sofa bed
and
1 queen bed
2 king beds
1 king bed
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
Green Key Global Eco-Rating
Green Key Global Eco-Rating

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Eric
United States United States
“Good location near shopping and staff were very helpful”
Barbara
United States United States
“Lovely breakfast with cheerful attendants, check in and front desk employees were fast, friendly and efficient. Pool was comfortable”
Leeann
United States United States
“Very clean. Good location. Felt safe. Staff was nice.”
Gary
United States United States
“the room was very spacious, the property was comfortable and conveniently located.”
Karin
United States United States
“We enjoyed our stay at the Best Western Plus. Breakfast was good, and the staff was very helpful. We had an accident with our car and Kristi did not hesitate to help us extend our stay. And when the insurance company changed our plans again she...”
Angie
United States United States
“The breakfast was very good. Everyone was super friendly and helpful”
Catherine
United States United States
“Reliable comfort and cleanliness, quiet. Very conveniently located.”
Tatiana
United States United States
“This was our 3rd stay at this hotel. This experience was so much better than the last two visits. Good service/comfortable beds.”
Dee
United States United States
“Christy and Nicole were amazing. Outside was very neat and clean. The rooms were great. The breakfast is amazing, no matter what day it is. Christy even offered to get me a breakfast to go bag, when I had to leave before breakfast opened. Thanks...”
Lourdes
United States United States
“The room was amazing and the breakfast was the best yet we have had at a hotel. All the staff was friendly and very helpful.”

Hotel area info

House rules

Best Western Plus Surprise-Phoenix NW takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
$10 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscoverCarte Blanche Cash is not accepted

The fine print

Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

A damage deposit of $250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.