Sustainability certification

citizenM Chicago Downtown

–Excellent location – show map
+33 photos
Scored 9
Rated wonderful

Excellent location!

9.7

Property highlights

About this property

Prime Location: citizenM Chicago Downtown in Chicago offers a central position with Millennium Park just a 6-minute walk away. Nearby attractions include the Art Institute of Chicago and Cloud Gate – The Bean, all within 0.6 mi. Comfortable Accommodations: Rooms feature air-conditioning, city views, and modern amenities such as free WiFi, iPads, and work desks. Guests appreciate the room comfort and cleanliness. Dining Experience: The modern restaurant serves international cuisine with vegetarian options for lunch and dinner. A bar provides a relaxing space to unwind. Convenient Facilities: The hotel offers a fitness room, lounge, business area, and 24-hour front desk. Additional services include express check-in and check-out, luggage storage, and full-day security. Nearby Activities: Guests can enjoy ice-skating, kayaking, or canoeing in the surrounding area.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
CitizenM
Hotel chain/brand
CitizenM

Located in the heart of Chicago, this hotel has an excellent location score of 9.7

Breakfast Info

Buffet

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
BREEAM
BREEAM

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Sebastian
Germany Germany
“Everything! The staff, the location, the love and support. Rooms are nice and modern. Smart controls everywhere. Corner room with view I can recommend.”
Berill
United States United States
“Clean,modern,great location. Walking distance to all the major downtown attractions.”
Shane
Sri Lanka Sri Lanka
“Great spot right in the heart of the city, close to Millennium Park, the Riverwalk, and Grant Park. The vibe is awesome, the rooms are on the smaller size but very comfy, and the staff are really friendly. There’s plenty of space to relax or get...”
Fabiola
United States United States
“Perfect location, style and facilities. Restaurant and the food service during breakfast. Excellent!”
Michael
United States United States
“Perfect location off Michigan Avenue, a block from Riverwalk, and 2 blocks to the Chicago Loop station”
Kharinarose
Canada Canada
“i like that the room is small enough for 2 people that i did not feel claustrophobic and was not overwhelmed. the room had a modern/hightech vibe which i liked the most! non to mention check in and out was easy!”
Curtis
United States United States
“Almost everything. Designers did a great job. Nice Grohe plumbing, blackout shades, etc. Even the iPad controller worked. HVAC and soundproofing were excellent.”
Bradley
Canada Canada
“Fantastic unbeatable location, very clean, nice modern decor, great breakfast, friendly staff”
Jasmon
United States United States
“The comfort of the 4th floor lobby and the employees made it a great stay.”
Kiara
United States United States
“clean, friendly staff, quick check in and check out process, very good breakfast & great location”

Hotel area info

Restaurants

1 Restaurant On Site
canteenM - open 24/7
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Modern
  • Dietary options
    Vegetarian

House rules

citizenM Chicago Downtown takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 1:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBMaestroDiscover Cash is not accepted

The fine print

Must-know information for guests at this property

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

Breakfast is available from 6am to 11am at $18.95 plus taxes.

Late check-out fee from 2pm is $69 plus taxes.

The property accepts credit cards and debit cards. Cash is not accepted. When booking more than 10 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.