Sustainability certification

Hotel Maya

–Excellent location - show map
+36 photos
Scored 8
Rated very good

Excellent location!

9.0

About this property

This Long Beach, California hotel is located on the waterfront, next to the Carnival Cruise Line and Queen Mary terminals. The hotel offers free Wi-Fi and an on-site restaurant. There is also a beach within walking distance and an outdoor pool & hot tub. Hotel Maya features guest rooms with 37-inch flat-screen TVs and MP3 docking stations. Coffee makers and aromatherapy bath amenities are also offered in each room. A fitness center is available at the Maya Hotel. A business center is also available. The hotel's Fuego restaurant serves Mexican and Latin cuisine for breakfast, lunch and dinner. The Aquarium of the Pacific and the Long Beach Convention Center are minutes from the Hotel Maya. Downtown Long Beach is also nearby.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Private parking
  • WiFi available in all areas
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Fitness centre
  • Facilities for disabled guests
  • Bar

Property highlights

  • Top location: Highly rated by recent guests (9.0)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

  • Private parking at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
2 large double beds
1 extra-large double bed
2 large double beds
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
2 large double beds
1 large double bed
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Sustainability

This property has 4 third-party sustainability certifications.
Green Key Global Eco-Rating
Green Key Global Eco-Rating
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

Kate
United Kingdom United Kingdom
“The decor was very cool and unique , great shuttle service to the Pike Outlet”
Stephen
United Kingdom United Kingdom
“Lovely location close to the Queen Mary. Very comfortable room with balcony and sea view. The pool restaurant and bar areas were very enjoyable with friendly staff”
Joanne
Canada Canada
“The breakfast was pricey. Location was good, on the premises,”
Nakeisha
United States United States
“The view was right off the ocean. There was a balcony so you were able to relax and enjoy the view. Although the room was right off the pool, it was not loud or distracting.”
Sonia
United States United States
“Este hotel maya y restaurante es tan bello me encanta y no me canso de ir cada vez que puedo”
Aryana
United States United States
“I loved the decor in the hotel. I also loved that staff was super friendly.”
Susan
Switzerland Switzerland
“Ueberduchschnittlich freundliches Personal, supergute Küche ! Lage perfekt, es fehlte einfach an nichts ! Die Lage ist auch sehr ruhig. Der Rotwein ist ausgezeichnet. Das Essen ist echt mexikanisch, nicht US Mex !!!”
Adam
United States United States
“Good location, super close to the Carnival cruise port.”
Caulos
United States United States
“The location is close proximity to the Long Beach port. The shuttle to it made it smoothly. I loved the hotel room. It was very spacious and on theme.”
Tatiana
United States United States
“Service and food and love to see dogs, not just service dogs or single dog per family, location and pool”

Hotel surroundings

Restaurants

1 restaurant on site
Fuego Restaurant
  • Cuisine
    Mexican • Latin American
  • Open for
    Breakfast • Lunch • Dinner

House rules

Hotel Maya takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$100 is required. The property charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
Check-in is only possible for guests aged between 18 and 21
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscover Cash is not accepted

The fine print

Need-to-know information for guests at this property

When travelling with pets, please note that an extra charge of $100 per stay applies.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of US$100 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.