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About this property

Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, hairdryers, coffee machines, refrigerators, work desks, free toiletries, showers, TVs, electric kettles, and wardrobes. Additional amenities include bathrobes, baths, sofa beds, slippers, and sofas. Exceptional Facilities: Guests enjoy a fitness center, bar, and free WiFi. The hotel offers a elevator, 24-hour front desk, and family rooms. Prime Location: Located in Chicago city center, the hotel is less than 0.6 mi from Ohio Street Beach and a 5-minute walk to Water Tower Chicago. Nearby attractions include Shops at Northbridge (1312 feet), 360 Chicago (7-minute walk), and Millennium Park (0.8 mi). Guest Services: The property provides a buffet breakfast with gluten-free options. Reception staff speak German, English, and Spanish. Nearby Activities: Surrounding activities include an ice-skating rink, kayaking, and canoeing.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

RIU Plaza
Hotel chain/brand
RIU Plaza

Property highlights

Located in the heart of Chicago, this hotel has an excellent location score of 9.7

Breakfast Info

Gluten-free, Buffet


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
and
1 sofa bed
1 sofa bed
and
2 queen beds
1 king bed
and
1 sofa bed
2 queen beds
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Sustainability

This property has 1 third-party sustainability certification.
  • Ecostars
    Ecostars

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Marie
    United States United States
    I loved how clean it was; great location, centrally located
  • Alison
    United States United States
    Amazing breakfast. Lovely lobby and roof bar has superb views
  • Terra
    United States United States
    I love to stay here! Very clean and friendly staff. I love how they decorated for the holidays.
  • Chico
    United States United States
    First time staying at this very beautiful hotel check in was easy our deluxe king room on the 26th floor was spacious and clean.the breakfast buffet was excellent with many options.i purchased the valet parking next door at the st Clair hotel that...
  • Megi
    United States United States
    Very clean, great location, great staff. The gym was very good and breakfast had a lot of variety. Room was comfortable.
  • Constance
    United States United States
    Centrally located in great proximity to shops, eateries, and entertainment! The Rooftop was a great place to chill and vibe!
  • Anna
    Russia Russia
    I have left my passport and cash in the safe after checking out. The hotel was very prompt in reaching out regarding my mistake and arranging to get my belongings back to me. Very grateful for that!
  • Josie
    United States United States
    The staff were extremely accommodating, i had just had abdominal surgery. From early check in to late check out to a nice man at the breakfast bar getting me a to go cup for my tea. They all went above and beyond.
  • Abhishek
    India India
    It’s a new hotel and it shows. It’s impeccably clean and well maintained. The rooms are quite nice and respectably spacious. The location is top notch, most popular destinations are only a few minutes walk away. Cherry on the top however is the...
  • James
    United States United States
    The buffet breakfast is a high point of the experience here. Selections include traditional hot and cold American breakfast foods, an extensive array of baked goods, and cold sliced meats and salmon. The staff is very friendly, helpful, and...

Hotel area info

House rules

Riu Plaza Chicago takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverCarte Blanche Cash is not accepted
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

The facility fee includes:

* High-speed Wi-Fi access in rooms and common areas of the hotel for up to 2 devices per person (max. 10 devices per occupancy)

* Two bottles of water as a welcome drink

* Coffee in the room

* Free document printing in the Front desk

* 24-hour free gym access

* Luggage storage on arrival and/or departure until 9:00 p.m.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Riu Plaza Chicago of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.