About this property

Just 1 block away from Millennium Park and the Art Institute of Chicago, this historic downtown hotel is located in Chicago’s theatre and financial district and offers on-site dining options, a modern business centre and spa services. A flat-screen HDTV, desk and arm chair are offered in every modern guest room at Palmer House Hilton. t Housekeeping services are available upon request. Guests can work out at the on-site fitness centre or visit the on-site spa. Lockwood restaurant offers American cuisine for breakfast, lunch, and dinner. Amidst the historic lobby, guests can enjoy dinner & a crafted cocktail at the Lobby Bar. The Monroe Red Line subway station is a 1-minute walk away, providing easy access to Chicago’s top attractions. Navy Pier is 2 miles away from the hotel. Please note Red, Blue, Orange, Pink, Green, and Brown line train lines are all available immediately outside of the hotel for access to attractions and both airports.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hilton Hotels & Resorts
Hotel chain/brand
Hilton Hotels & Resorts

Property highlights

Situated in the real heart of Chicago, this hotel has an excellent location score of 9.4

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, American, Breakfast to go


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
1 extra-large double bed
1 extra-large double bed
1 double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
2 double beds
2 double beds
1 extra-large double bed
1 double bed
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Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Kevin
Australia Australia
Excellent location and value for money. Gym was the best hotel gym I have had
Andrea
United Kingdom United Kingdom
The service in the lobby bar was excellent, efficient and friendly.
Michael
Australia Australia
Location, the old world charm, brilliant architecture, ambience
Andrea
United Kingdom United Kingdom
The lobby bar is a great place to relax and socialise. Lockwood “Grab and Go” is excellent, lots of choice, great quality.
Netty
Australia Australia
very well positioned, comfy bed, lovely atmosphere, lots of history, nice to stay a few days.
Ann
United Kingdom United Kingdom
The room was large and spacious and very clean. Staff were excellent apart from Front desk who were rather stern
Greg
Australia Australia
Fantastic location and old world nostalgic charm Loved the vibe of the entrance and bar/restaurant!
John
United Kingdom United Kingdom
Good breakfast was provided and included as promised. The location is excellent. Palmer House is an old hotel with interesting period decorations ( which is why we chose it.
Bob
United States United States
Location is great. Everything we wanted to see was nearby. Room clean and comfortable.
Michande
Canada Canada
Great location in a historic building. The staff were helpful and very friendly. We were offered an upgrade and took it. The room was very comfortable, generous in size, clean and had two bathrooms which made getting ready in the morning very...

Hotel surroundings

Restaurants

4 restaurants on site
Lockwood Restaurant
  • Cuisine
    American
  • Open for
    Breakfast • Lunch • Dinner • Cocktail hour
  • Ambiance
    Family friendly • Modern
Potters Bar
  • Cuisine
    American
  • Open for
    Dinner • Cocktail hour
  • Ambiance
    Family friendly • Modern
Lockwood Express Grab & Go
  • Cuisine
    American
  • Open for
    Breakfast • Dinner
  • Ambiance
    Family friendly
Lockwood Lobby Bar
  • Cuisine
    American
  • Open for
    Lunch • Cocktail hour
  • Ambiance
    Traditional

Facilities of The Palmer House Hilton

Most popular facilities

  • Indoor swimming pool
  • Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • 4 restaurants
  • Bar

House rules

The Palmer House Hilton takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$50 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
US$50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscover Cash is not accepted

The fine print

Need-to-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Daily mandatory destination charge includes: daily $10 food and beverage credit for use in all hotel outlets, daily $25 credit towards on-site spa services, premium guestroom internet access.

Self-parking is available for a fee. Valet parking is available for a fee. Contact the property for details.

Requests for early arrival and/or late departure will be granted based upon availability and subject to additional charges.