Sustainability certification

Tru By Hilton Charlotte Airport Lake Pointe

–Great location - show map
+24 photos
Scored 8.5
Rated very good

Staff

9.0

Property highlights

About this property

Comfortable Accommodations: Rooms feature air-conditioning, free WiFi, work desks, and modern amenities. Guests appreciate the room cleanliness and comfortable beds. Facilities and Services: The hotel offers a fitness centre, sun terrace, seasonal outdoor swimming pool, and free bicycles. Additional services include a bar, games room, and free airport shuttle. Convenient Location: Located 2 km from Charlotte Douglas International Airport, the hotel is near attractions such as Billy Graham Library (2.9 km) and Bank of America Stadium (7 km). Paid on-site private parking is available. Guest Satisfaction: Highly rated for room cleanliness, airport shuttle, and convenient location.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Private parking
  • Free WiFi
  • Airport shuttle (free)
  • Non-smoking rooms
  • Family rooms
  • Fitness centre
  • Facilities for disabled guests
  • Bar
Tru by Hilton
Hotel chain/brand

Top location: Highly rated by recent guests (8.9)

Breakfast info

Buffet

  • Private parking at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 large double beds
2 large double beds
2 large double beds
2 large double beds
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Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Samantha
Turks & Caicos Islands Turks & Caicos Islands
“Very close to the airport. The beds were very comfy. Plenty of amenities.”
Cornelia
Romania Romania
“Clean and easy access to. Like the airport shuttle service”
Wendy
Australia Australia
“Comfy beds and location curtesy bus was taken from and too airport which is a great service Breakfast was good”
Aimee
United Kingdom United Kingdom
“Very close to the airport with free 24hr shuttle included. Front desk was also 24hr and staff were very welcoming and helpful which was greatly appreciated after a long flight and prior to another early flight. Hotel itself was clean with great...”
Agnese
Italy Italy
“Extremely convenient location ; excellent shuttle service to and from the airport: very clean and comfortable room. Very good breakfast ( the pancake machine is super cool !)”
Ally
Australia Australia
“Close to the airport with a free hotel shuttle. All staff, including the shuttle driver, were friendly and helpful. Answered all my questions, willing to help and assist wherever they could to make us feel welcome. The hotel had a clean, fun,...”
Michael
United Kingdom United Kingdom
“Due to flight delays we did not arrive until 1.30 AM. Nevertheless, Ryan gave us a warm welcome and eased the stress of a very long day's travel.”
Tracee
United States United States
“Easy pickup and drop off at the airport with the shuttle service. The hot coffee after a long day of travel was nice too. The beds were comfortable and the room was clean. The bathroom was also modern and we loved the lotion, body wash, etc.”
Eliana
United Kingdom United Kingdom
“The shower was nicely warm. Breakfast was good too with many options.. Shuttle to the airport is fine but you have to book it at check in.”
Liz
Australia Australia
“Convenient to airport and arranging the shuttle was easy. Rooms were clean”

Hotel surroundings

House rules

Tru By Hilton Charlotte Airport Lake Pointe takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay debit cardUnionPay credit card

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.