Serene Boutique Hotel & Spa

–Excellent location - show map
+89 photos
Scored 8.8
Rated fabulous

Staff

9.6

You might be eligible for a Genius discount at Serene Boutique Hotel & Spa. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Located just a 5-minute walk from Hoan Kiem Lake, Serene Boutique Hotel & Spa offers modern rooms with air conditioning and free WiFi. Situated in the Old Quarter, Serene Boutique Hotel & Spa is a 10-minute drive to Ho Chi Minh Mausoleum and a 40-minute drive to Noi Bai International Airport. Featuring wood flooring and dark brown accents, rooms are equipped with a flat-screen TV, minibar and electric kettle.The en suite bathroom offers a shower and free toiletries. Select rooms offer floor-to-ceiling windows. The hotel's on-site restaurant offers views of the Old Quarter and serves Asian and Western dishes. 24-hour room service is available. Guests can make arrangements for day trips at the tour desk, which offers a ticketing service. Other guest facilities include luggage storage and a business centre.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Lift
  • Laundry

Property highlights

  • Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.5

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet, Breakfast to go

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
1 extra-large double bed
1 single bed
and
1 large double bed
1 large double bed
2 single beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Stephen
Australia Australia
“From the moment we checked in staff made us so welcome. A special thank you to Tony who made our stay such a pleasure, he gave us so much information and was so kind”
Poonam
India India
“The staff is extremely helpful. A special mention for Tracy who helped us with an early check-in. Tony, Alice and Betty were very helpful with directions, recommendations and travel to Sa Pa. The room was clean and well lit. The housekeeping job...”
Stephen
Australia Australia
“Rooms clean and tidy staff very helpful in all aspects. Great location”
Soon
Singapore Singapore
“Good service provided. Warm welcome 🤗. Complementary Fruits provided. Convenience surrounding.”
Simin
Denmark Denmark
“The location is very good, close to everything. The staff are amazing, they helped us all the way. We should especially thank Tony for all his efforts, even trying to help me on his day off to find a shop when I desperately needed bikini 😅”
Colin
United Kingdom United Kingdom
“The location and the services offered. Alice was great in organising my arrival transfer from the airport which worked without any problems. Alice also organised a day trip to Halong bay on a catamaran which was a great good price and was an...”
Rafaela
Germany Germany
“Very nice hotel, well located in a more quiet street in the Old Quarter. Staff was super friendly and always happy to help. We booked a trip to Sapa via the hotel, and Alice from the team did a great job in arranging everything. Breakfast offered...”
Liew
Malaysia Malaysia
“The hotel staffs are professional ,competent and helpful and provided to us excellent and commendable services. Special mentioned to the gentle lady Alice and gentlemen Tony who are manning the counter. They suggested to us places of interests to...”
Liew
Malaysia Malaysia
“The hotel staffs are professional ,competent and helpful and provided to us excellent and commendable services. Special mentioned to the gentle lady Alice and gentlemen Tony who are manning the counter. They suggested to us places of interests to...”
Liew
Malaysia Malaysia
“The hotel staffs are professional ,competent and helpful and provided to us excellent and commendable services. Special mentioned to the gentle lady Alice and gentlemen Tony who are manning the counter. They suggested to us places of interests to...”

Hotel surroundings

House rules

Serene Boutique Hotel & Spa takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
7+ years
Extra bed upon request
VND 300,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardDiners ClubJCBCash

The fine print

Need-to-know information for guests at this property

Reservations made for stay until 31 December 2018, guests are entitled to:

- 30% discount on spa service

- a VND 100,000 voucher for food & beverages