The Bamboo Palace Hotel & Residences

–Great location - show map
+27 photos
Scored 8.7
Rated excellent

Staff

9.2

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About this property

Elegant Accommodations: The Bamboo Palace Hotel & Residences in Ha Long offers a 5-star experience with free bicycles, a lush garden, terrace, restaurant, and bar. Private check-in and check-out, a 24-hour front desk, and concierge services ensure a comfortable stay. Dining Options: Guests can enjoy a variety of dining experiences, including brunch, lunch, dinner, high tea, and cocktails. The family-friendly restaurant serves Chinese, American, Vietnamese, local, Asian, international, and barbecue grill cuisines, accommodating vegetarian, vegan, gluten-free, and dairy-free diets. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms with walk-in showers, mini-bars, and free toiletries. Additional amenities include terraces, hot tubs, balconies with mountain views, and outdoor dining areas. Free on-site parking and a tour desk enhance the stay.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Airport shuttle
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Room service
  • Bar
  • Breakfast

Property highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Full English/Irish, Vegetarian, Vegan, Gluten-free, Asian, American, Breakfast to go

  • Free parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

Peter
Vietnam Vietnam
“Friendy staff comfortable clean rooms in great location at a great price ...very happy.... .....P.C...”
Gemma
United Kingdom United Kingdom
“After contacting bamboo palace to say we would be arriving early they managed to organise early check in for us. We booked the presidential suite and it did not fail. The room was spotlessly clean and really spacious. Located near the waterfront...”
Lars
Denmark Denmark
“The attitude and service from Anni and her Husband. They will do anything for you to feel comfortable It’s not a 5 star hotel with a large breakfast buffet - buts it’s EVERYTHING you need to feel comfortable and happy”
Mark
Estonia Estonia
“Great value for money, really enjoyed the hot tub, friendly staff - communicated with me immediately after booking and even allowed to check in way earlier than we should've!”
Laurie
Australia Australia
“Well I was in the presidential suite to say the least! I found the place beautiful & quiet as I’d had several long journeys on my motorbike so excellent stay. The family host were the best in every way. The breakfast was Vietnam at its best with...”
Miles
United Kingdom United Kingdom
“Fantastic staff. Great rooms. Very tasty breakfast.”
James
United Kingdom United Kingdom
“The staff were really nice, and very helpful. I would definitely recommend a visit.”
Osama
Japan Japan
“The staff were so welcoming and always happy to help and accomodate our every need. From the moment we walked in they were very accomodating with everything. Would highly recommend the accomodation is central with lots on offer. The rooms weee...”
Teresa
Luxembourg Luxembourg
“L’emplacement était parfait et le personnel était trop chouette!”
Lê
Vietnam Vietnam
“Phòng sạch sẽ, giống trên hình, mỗi tội k có tivi nên hơi buồn, khu vực này khá yên tĩnh hợp với ai ko thích ồn ào như bãi cháy. Phòng bên góc wifi hơi kém nên hơi bất tiện chút mong a chủ cải thiện cho các khách sau dc thoải mái. Với lại a chủ...”

Hotel area info

Restaurants

1 Restaurant On Site
The Bamboo
  • Cuisine
    American • Chinese • Vietnamese • Local • Asian • International • European • Grill/BBQ
  • Open for
    Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
  • Ambience
    Family-friendly • Traditional • Modern • Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of The Bamboo Palace Hotel & Residences

Great facilities! Review score, 8.8

Most popular amenities

  • Airport shuttle
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Room service
  • Bar
  • Breakfast

House rules

The Bamboo Palace Hotel & Residences takes special requests – add in the next step!
Check-in
From 2:00 PM to 11:00 PM
Check-out
From 12:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
VND 300,000 per child, per night
Crib upon request
Free
4+ years
Extra bed upon request
VND 300,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

This property does not accommodate bachelor(ette) or similar parties.